Sales & Business Development
- Generate new catering and event business through prospecting, networking, referrals, and community outreach.
- Develop and maintain relationships with corporate clients, event planners, hotels, local businesses, and community organizations.
- Respond promptly to inquiries and prepare customized proposals and contracts.
- Conduct venue tours and client consultations.
- Negotiate pricing, menus, and event details while maximizing profitability.
- Meet or exceed monthly, quarterly, and annual sales goals.
Event Planning & Coordination
- Manage events from initial inquiry through execution and post-event follow-up.
- Coordinate with culinary, operations, and service teams to ensure successful event execution.
- Prepare event orders, banquet event orders (BEOs), timelines, and logistics plans.
- Ensure all client requirements, dietary restrictions, and special requests are communicated accurately.
- Attend events as needed to ensure client satisfaction.
Client Relations
- Build long-term relationships with clients to encourage repeat business.
- Maintain consistent communication throughout the planning process.
- Address client concerns and resolve issues promptly and professionally.
- Conduct post-event follow-ups and solicit feedback.
Financial Management
- Monitor event profitability and ensure pricing aligns with company objectives.
- Manage deposits, contracts, billing, and event reconciliation.
- Track sales activities, forecasts, and performance metrics.
- Prepare regular sales reports and revenue projections.
Marketing & Promotion
- Collaborate with marketing teams to promote catering and event services.
- Participate in networking events, trade shows, bridal expos, and community events.
- Utilize social media and digital platforms to generate leads and promote offerings.
Qualifications:
- Bachelor's degree in Hospitality Management, Business, Marketing, or related field preferred.
- Guest-Centric Mindset: Passionate about delivering exceptional guest experiences and consistently exceeding expectations.
- 3+ years of experience in catering sales, event sales, hospitality sales, or restaurant sales.
- Strong knowledge of event planning, banquet operations, and food & beverage services.
- Proven track record of meeting or exceeding sales goals.
- Excellent communication, negotiation, and presentation skills.
- Strong organizational and project management abilities.
- Proficiency with Microsoft Office, CRM systems, and event management software.
- Ability to work evenings, weekends, and holidays as business demands require.
- Must be able to speak, read and write English and Spanish
- Be able to work in a standing position for long periods of time.
- Be able to reach, bend, stoop and occasionally lift up to 50 pounds.
- Ability to work in a fast-paced hospitality environment.
Required
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Team Player: Works well as a member of a group
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Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Required
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Self-Starter: Inspired to perform without outside help
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Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
