Create a positive customer experience by completing calls correctly the first time with quality and care to applicable codes and to company standards to avoid refunds and recalls ensuring customer satisfaction.
Adjust, repair, replace sewage and sump pumps.
Communicate the benefits of Memberships.
Complete all required documentation on services, collect, record, and deliver fees to designated office administration.
Consistently provide accurate True Transparency pricing.
Cut, thread, assemble and install pipes; connect valves; caulk joints; and test finished job by allowing water to flow through correctly.
Perform a thorough and accurate plumbing inspection including Health & Safety Checklist and communicate findings to the customer in a written option sheet.
Perform all plumbing service and replacements to applicable codes.
Repair of drain, sewer, and water lines.
When issues are identified, prepare a detailed finding report with pictures to discuss with the customer, present repair options to include cost using the options sheet.
Ensure assigned company vehicle is kept clean
Perform any other duty that may be directed by management.
Mechanical aptitude
Good customer relations and interpersonal skills
Excellent organizational and time management skills
A “self-starter” attitude and be able to accomplish tasks in a timely manner
Great oral and written communication skills
Ability to stay on task with minimal to no supervision
Responsible for the daily preparation of the parts and tools for each day’s activities
Valid Driver License
Ability to Pass a drug screen and/or background check
Ability to write and read English language
Strong ability to operate under all weather conditions
Ability to climb, stoop, balance, crouch, crawl, and/or kneel continually
