Description: About King University Founded in 1867, King University is a comprehensive Christian university located in Bristol, Tennessee. King is dedicated to providing students with a rich and rigorous academic experience that integrates faith, learning, and service in a close-knit, student-centered community. The Financial Aid Counselor works with faculty, staff, students and their families, high school counselors, loan servicers, the Department of Education, other financial aid administrators, and the community to provide efficient financial aid services for current and prospective students. This position counsels students on aid eligibility and assists them throughout the financial aid process.
Minimum Qualifications: Education: A Bachelor’s degree or equivalent work experience is required. Experience: Professional experience in Financial Aid, higher education or related field. Communication Skills: Exceptional written and verbal communication and relational skills. Leadership Skills: Strong organizational and analytical skills, initiative, and the discipline to work independently; must demonstrate accuracy and attention to detail and be able to handle confidential information. Computer Skills: Proficient knowledge of Microsoft Office Suite; knowledge of Ellucian Colleague software (or similar) is a plus. · Level of Independence: High level of ability to work independently and be able to prioritize work. Physical Exertion Requirements: Light Work as defined by the Bureau of Labor Statistics. Schedule Flexibility: Occasional weekend or evening work for various campus events as required. Driving History: Driving a university vehicle is not a requirement of this position, but submission of driving data is required. Procedures Commitment: The candidate must adhere to all King University policies as detailed in the Employee Handbook or specifically per any department, such as Admissions, Business Office, Financial Aid, etc. Christian Commitment: The candidate must have and be able to articulate a personal faith in the Lordship of Jesus Christ and support the mission of King University.
Responsibilities: Primary Responsibilities: · Package student aid in a timely manner for a designated student population. · Award aid to students in compliance with federal, state, and institutional regulations, including but not limited to, eligibility tracking, certification and reconciliation of federal and state aid. o Work with Veterans Benefits Certifying Official and the Business Office to verify aid eligibility for military students. · Provide financial aid counseling for walk-in visitors, emails, and phone calls. · Review FAFSA (Free Application for Federal Student Aid) data and submit corrections as necessary. · Process FAFSA verifications, unusual enrollment history, and professional judgment requests as required; manage and request necessary documents. · Meet with current and prospective students and families regarding financial aid eligibility and requirements. · Disburse all federal, state, and institutional aid. Manage the exchange of electronic files from the Department of Education systems. · Send student communications and reminder letters · Assist in maintaining computer data in all software programs. Utilize reports to maintain accuracy of system data and funds awarded. · Help prepare and present financial aid related topics and materials to students, parents and other community groups. · Attend open houses, Access King, and other campus events as required. Disseminate financial aid information and lead financial aid sessions for students, families, and high school visits. · Attend Federal and State trainings as required to maintain working knowledge of regulations in order to advise students of their eligibility for various types of aid. · Other occasional duties and responsibilities as assigned.
Language: Proficiency in written and spoken English required
Campus: Bristol, TN
