About Helping Hands Insurance Co. Helping Hands Insurance Co. is a client-first insurance firm focused on helping individuals, families, and small businesses secure the right coverage while developing industry professionals through structured training and mentorship. We value integrity, clear communication, and measurable growth.
Position Summary We’re hiring an Insurance Account Coordinator to join our growing team. This entry-level role is ideal for people who enjoy working with others, are eager to learn, and want a defined career path in insurance account management and client advising. No prior insurance experience required—company-sponsored training and licensing support provided.
Key Responsibilities
- Meet with clients (individuals, families, small businesses) to explain insurance options and recommend appropriate coverage.
- Build and manage a portfolio of client accounts; maintain proactive, regular client communication.
- Complete applications, policy renewals, endorsements, and required documentation accurately and on time.
- Track client needs, follow up on open items, and coordinate with carriers and internal teams.
- Participate in ongoing training, licensing preparation, and performance coaching.
- Adhere to company policies and regulatory compliance requirements.
What Success Looks Like
- Strong customer service and clear professional communication skills.
- Dependable, organized, and goal-oriented with a willingness to learn.
- Comfortable receiving mentorship and following a structured development plan.
- Able to manage time across client interactions, documentation, and training activities.
Qualifications (Minimum)
- High school diploma or GED required; college coursework or degree preferred but not required.
- Customer service, sales, or administrative experience is a plus—not required.
- Strong verbal and written communication skills.
- Ability to pass background checks and any required licensing exams.
- Reliable transportation for in-person client meetings and office attendance.
What We Provide
- Comprehensive onboarding and step-by-step training program.
- One-on-one mentorship from experienced insurance professionals.
- Commission-based compensation with performance incentives
- Clear advancement path into senior account management and advisory roles.
- Team-oriented, supportive workplace culture.
Compensation range: $60,921.25 - $104,700.00 per year.
How to Apply Submit your resume and a brief cover note explaining your interest in insurance advising and client service. Applications reviewed on a rolling basis.
Equal Opportunity Employer Helping Hands Insurance Co. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Note This is an in-person position based in Nashville, TN. Helping Hands will provide licensing support; applicants must be eligible to obtain required state insurance licenses.
Pay: $60,921.00 - $104,700.00 per year
Work Location: In person
