ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Boudreaux Insurance & Financial Services, Inc., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Assist with billing and payments.
- Assist customers with policy changes and updates.
- Maintain accurate records of customer interactions.
- Perform agency itemization.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
