Why Choose T.F. O’Brien? and What We Offer?
- Quality and Excellence: We pledge to deliver unparalleled quality and excellence in all our services. As a team, we strive to redefine ultimate service and dependability.
- Ethical Customer Interactions: Demonstrating the highest standards of ethics, morals, honesty, and trust, we guarantee a customer experience that exceeds expectations.
- Respect and Recognition: Join a company that values respect for every employee, vendor, and customer. We celebrate ethical and moral behaviors and recognize triumphs, fostering a common mission of personal and professional success.
- Effective Communication and Growth: Experience an environment of truth where constructive criticism, continuous education, and constant encouragement lead to the best solutions for challenges. We promote personal growth for all team members, supporting a work-life balance.
- Community Involvement: Be part of a company that actively supports the communities we serve. Through charitable involvement, both physically and financially, we contribute to the well-being of the places where we live, work, and play, from involvement with John Crazy Socks to being involved with the Town-Wide Fund of Huntington, Long Island.
The HVAC Comfort Consultant leads in-home consultations with customers who are exploring system replacements or upgrades. This role focuses on education, trust-building, and guiding homeowners toward solutions that align with their comfort needs and budget.
This position plays a key part in helping homeowners make informed decisions about their comfort needs while supporting our company’s growth and reputation for exceptional service. If you are motivated by achieving results, enjoy connecting with people, presenting solutions, and representing our company with professionalism and integrity.
What will I do?
- To always represent T.F. O’Brien in the most professional manner
- To respond to each lead provided at the appointment time. Report on any changes to the Inside Sales Lead Coordinator and Sales Manager
- Assist in marketing direct mail programs, including follow-up programs
- Achieve Monthly and annual sales metrics
- Develop self-generated leads through individual networking efforts
- To prepare all financing paperwork prior to the job starting and obtain all pre-signatures as needed
- Complete and submit a proposal for all work with the customer for approval and down payment (may vary as to the amount)
- Maintain knowledge of any/all available rebates and incentives a homeowner can take advantage of
- Communicate all details of the installation to the Install Manager, including layout, special circumstances, etc., and be available to provide answers for the installers if any should arise
- Assist in collection or completion of financing paperwork if payment or signatures cannot be obtained at the completion of the job
- Be available for customer follow-up if necessary
- Consult with the sales manager for labor and material estimates
- Meet quarterly with the Sales Manager to discuss cost allocations
- Develop and maintain key customer relationships
- Continuously improves and maintains in-depth product knowledge
- Share expertise, guiding customers to make the best product and service selections that will provide value to their home or business, while enhancing company profitability
What We’re Looking For:
- Proven track record in sales
- Financial acumen, including job cost analysis
- Experience with Microsoft Office
- Highly organized with exceptional follow-through abilities
- Strong verbal and written communications
- Good presentation and public speaking skills
- Outgoing personality that blends well with a fast-paced, goal-driven environment
- Highly motivated, flexible, and with a great attitude on life
- A valid and clean driver's license
- Willingness to flex schedule to meet customer availability when needed
- Industry experience preferred
What is in it for me?
- 401(k) with company match
- Vacation and Holiday Incentive
- Dental insurance
- Vision insurance
- Health insurance
- Competitive compensation
- Employee assistance program
- Employee discount program
- Opportunities for advancement within the company
- Company Vehicle and Gas card
- A supportive, family-oriented company culture where teamwork, respect, and growth are part of everyday life
- In-house and external training opportunities to help you grow
Physical Requirements:
The role is primarily indoors and can be physically demanding at times. It requires standing for long periods, occasionally lifting heavy objects, and interacting with customers who may be difficult. You must also be comfortable climbing ladders and working in tight or confined spaces.
Click here below to view more about what it's like working here:
www.tfobrien.com/careers
Please email us at [email protected] with a copy of your resume if you are serious about this opportunity
This is a commission-based position. Total annual compensation for this role is expected to range from $100,000 to $200,000, based on performance, customer demand, and sales volume. Compensation includes commission earnings; leads are provided.
