Location: Davenport, IA
Shift: 1st Shift
Compensation: $18/hr-$19/hr DOE
Sedona Staffing is seeking a Medical Office Specialist to join a busy medical practice in Davenport, IA. The ideal candidate will be responsible for submitting insurance claims, managing claim follow-up, resolving denials, and ensuring accurate and timely reimbursement.
Responsibilities
- Provide general front office support, including greeting patients, answering phones, scheduling appointments, and managing check‑in/check‑out procedures
- Maintain organized patient records and ensure accurate documentation in the EMR system
- Assist with daily administrative tasks such as scanning, filing, data entry, and handling incoming/outgoing correspondence
- Support billing functions, including submitting and processing insurance claims (billing experience preferred)
- Follow up with insurance companies on unpaid or rejected claims and assist with correcting and resubmitting denied claims
- Post insurance payments, patient payments, and adjustments accurately
- Communicate with insurance carriers and patients regarding billing questions, claim status, and required documentation
- Ensure compliance with HIPAA, confidentiality standards, and medical billing regulations
Qualifications & Requirements
- High school diploma or GED
- Prior medical billing experience preferred
- Knowledge of CPT, ICD‑10, and basic medical terminology a plus
- Strong administrative and front office skills, with the ability to support providers and clinical staff
- Proficiency with Microsoft Office (Outlook, Word, Excel) and EMR systems
- Excellent attention to detail, accuracy, and organizational skills
- Ability to work independently, multitask, and adapt to a fast‑paced medical environment
- Strong written and verbal communication skills
- Positive, professional, and patient‑focused demeanor
Sedona Staffing Benefits
As a Sedona Staffing employee, you are eligible for:
- Medical Insurance
- Vision and Dental Insurance
- Short‑term Disability, Life, and AD&D Insurance
- 401(k) Plans
If you have any additional questions, please call us at (309) 743‑7000.
Sedona Staffing’s Mission
Our commitment is to create a quality environment where people can become more autonomous, self‑reliant, and more competent. In this environment, they can specialize, hone their skills, and discover their distinctiveness.
Sedona is an Equal Opportunity Employer.
Sedona uses E‑Verify to confirm employment eligibility for all newly hired employees.
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