Tandem Enterprises II dba Scooter’s Coffee
Store Manager for Perry IA - Job Description
Responsibilities of Manager include, but are not limited to:
Leading & Coaching the Team
? Hold the team accountable
? Direct the barista station workflow and maintain quality and speed of service
? Maintain confident, positive demeanor during stressful circumstances
? Provide feedback and encouragement to employees
? Answer questions and field team member phone calls as needed
? Use good judgement to know when to contact Store Owner with emergency situations
Paperwork Tasks & Meetings
? Complete inventory and enter Harvest order in shopping cart each week
? Complete payroll and submit to payroll provider on a bi-weekly basis.
? Interviewing, hiring, and training of new employees
? Check Tandem Enterprises email address daily (during scheduled working hours) and respond to emails from Corporate and Store Owners in a timely fashion
? Other tasks as assigned by Store Owner at their discretion
? Conduct monthly/quarterly meetings with Store Owner. Bring any ideas for growth, professional development needs, and questions to this meeting.
Schedule
? Lead and coach your team through rushes
? Uphold strong customer service
? Maintain store cleanliness both inside and outside
? Upsell drink size, food, and drink add-ins
? Hold team members accountable for all company policies and procedures
? Serve as point of contact for team member questions
? This includes being available for phone calls and handling all personnel situations as they arise
? Coach the team as to what constitutes an emergency and, therefore, a phone call
? Maintain flexibility to work nights in order to train new team members, or re-train existing team members
Same Store Sales Growth
? Work closely with Store Owner to maximize same store sales growth and customer retention
? Uphold the integrity of the 3 Amazings - amazing people, serving amazing drinks, amazingly fast
HAVE FUN, COACH YOUR TEAM, & MAKE THE DAY OF THOSE AROUND YOU!!!
Job Types: Full-time
Salaried Position - Negotiable
Benefits:
-
Employee discount
-
Flexible schedule
Schedule:
-
8 hour shift
-
Day shift
-
Holidays
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Monday to Friday
-
Weekend availability
Job Type: Full-time
Benefits:
-
Employee discount
-
Flexible schedule
-
Paid time off
Schedule:
-
8 hour shift
-
On call
-
Weekend availability
Experience:
-
Guest services: 1 year (Preferred)
-
Barista experience: 1 year (Preferred)
Shift availability:
Work Location: Perry IA
