This position is a part-time position with flexible hours and occasional weekends based on hotel business / needs.
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Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
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Helps ensure compliance with and completion of all daily operational procedures by the Sales department.
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Maintain knowledge of all hotel services/features and hours of operation.
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Maintain complete knowledge in the use of all office equipment, computer, and manual systems.
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Maintain confidentiality and security of specified hotel information, correspondence, reports and files.
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Familiarization with current customers and hotel accounts.
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Working knowledge of the front desk and desk operations.
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Perform miscellaneous support services, including filing, gathering information, organizing the sales office, and helping to keep sales work area neat, clean, and presentable to clients or hotel staff.
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Ensures communication with General Manager, all other Department Managers, and staff.
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Other duties as assigned.
Responsibilities
Provides clerical/secretarial and administrative support for the Sales department, including dictation, typing, computer.
input, filing, tracing, answering telephones, printing reports and departmental records/logs.
Qualifications
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High school graduate.
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Minimum 1-year administrative experience.
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Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
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Ability to provide legible communication.
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Computer skills.
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Previous guest relations training.
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Familiarity with preparing statistical reports.
Shaner Hotels has an amazing opportunity at our Courtyard by Marriott-Rowan University in Glassboro, New Jersey! Located on the Rowan University campus, Courtyard by Marriott Glassboro-Rowan University is a four-story hotel offering 123 modern rooms, including six luxurious suites; a brand-new lobby that offers engaging technology and inviting, flexible spaces to work and relax; and on-site dining and drinks at The Bistro.
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
