The Title Clerk is responsible for processing and managing vehicle titles, registrations, and related documentation while ensuring accuracy and compliance with state and federal regulations. This position supports dealership operations by maintaining organized records and providing excellent customer service to both internal departments and external customers.
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Process vehicle titles, registrations, license plates, and lien documentation accurately and timely
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Verify legal transfer of documents for the Department of Motor Vehicles (DMV)
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Submit all title paperwork to appropriate agencies and financial institutions
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Maintain title schedules and follow up on outstanding titles or missing documentation
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Prepare and review deals for compliance and completeness
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Handle payoff processing and lien releases
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Communicate with customers, lenders, and state agencies regarding title issues or corrections
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Maintain organized and accurate filing systems for vehicle records and paperwork
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Assist accounting and sales departments with deal-related documentation
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Ensure compliance with dealership policies and state regulations
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Previous title clerk, automotive dealership, or administrative experience preferred
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Knowledge of DMV processes and vehicle title regulations preferred
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Strong attention to detail and organizational skills
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Ability to work in a fast-paced environment and meet deadlines
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Excellent communication and customer service skills
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Proficient in Microsoft Office and dealership management software
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Ability to maintain confidentiality and handle sensitive information professionally
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Ability to sit for extended periods of time
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Occasional lifting of files or office materials up to 15 pounds
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Ability to use office equipment including computers, printers, and telephones
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Full-time position
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Competitive pay based on experience
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Benefits may include health insurance, paid time off, retirement plans, and employee discounts
