Job Overview
Join our vibrant team as a Day Spa Front Desk Associate, where you'll be the welcoming face and organized coordinator that ensures every guest experiences seamless service from the moment they walk through our doors. Your energetic and friendly demeanor will set the tone for a relaxing and enjoyable visit, while your organizational skills keep everything running smoothly behind the scenes. This role is perfect for someone who thrives in a fast-paced environment, loves providing exceptional customer support, and enjoys managing multiple administrative tasks with efficiency and enthusiasm. Paid positions are available, and your contribution is vital to creating a serene, professional atmosphere for our guests.
Responsibilities
- Greet guests warmly and assist with check-in/check-out procedures to ensure a positive first impression
- Manage multi-line phone systems to answer inquiries, schedule appointments, and direct calls accurately
- Maintain appointment calendars using Google Workspace or similar tools, ensuring optimal scheduling flow
- Handle all clerical duties such as data entry, filing, proofreading, and updating client records with precision
- Provide excellent customer service by addressing guest questions, offering information about services, and supporting their needs
- Operate office management systems including Microsoft Office Suite and QuickBooks for billing and bookkeeping tasks
- Support administrative functions like calendar management, appointment confirmations, and general office organization to enhance operational efficiency
Experience
- Previous office or administrative experience with a focus on customer service in a busy environment
- Proficiency in computer literacy including Microsoft Office (Word, Excel), Google Workspace (Gmail, Calendar), and data entry skills
- Familiarity with multi-line phone systems and phone etiquette to handle inquiries professionally
- Strong organizational skills with the ability to manage time efficiently and prioritize tasks effectively
- Clerical experience involving filing, proofreading, bookkeeping (including QuickBooks), and personal assistant duties preferred
- Experience in office management or administrative support roles that involve calendar management and customer support
Join us to be part of a team dedicated to creating tranquil experiences for our guests while enjoying a dynamic work environment filled with opportunities to grow your administrative skills!
Pay: $18.00 - $21.00 per hour
Work Location: In person
