JOB
Do you have the skills and experience to work all sections of a market conduct exam from start to finish? Apply for this Insurance Market Conduct Examiner 1 position with the Pennsylvania Insurance Department, Property and Casualty Market Actions Division. Your work will make a direct difference in promoting accountability and confidence in insurance services. Advance your career with a team that values integrity, adaptability, and compassion!
EXAMPLE OF DUTIES
As an Insurance Market Conduct Examiner 1, you will review insurance company practices, policies, and documentation to help ensure compliance with Pennsylvania laws and to protect consumers. Your efforts will strengthen trust in an industry that touches nearly every household. Responsibilities in this role include:
Market Conduct Examinations: Participate in market conduct examinations on-site at insurance companies, in-house at the Insurance Department’s office, or teleworking from home-
Record Review: Examine insurance company files and electronic records such as policy forms, claims, complaints, underwriting, marketing, licensing, and more for adherence to legal requirements
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Evaluation and Analysis: Identify violations of law and general concerns by evaluating claims processing procedures, analyzing claim payment data for trends, identifying procedural problems, reviewing company consumer complaint processes, and analyzing sample cases
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Documentation: Secure and retain copies of documentation and evidence to support findings
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Corrective Action: Prepare reports of findings that identify and recommend corrective action necessary for insurance companies to remediate consumer harm and correct non-compliance; attend and testify at administrative hearings as necessary
Work Schedule and Additional Information:
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Full-time employment
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Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
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Telework: You may have the opportunity to work from home (telework) part-time, up to three days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
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Salary: In some cases, the starting salary may be non-negotiable.
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You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
SUPPLEMENTAL INFORMATION
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
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Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
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Your score is valid for this specific posting only.
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You must provide complete and accurate information or:
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your score may be lower than deserved.
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you may be disqualified.
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You may only apply/test once for this posting.
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Your results will be provided via email.
