Education and Experience:
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High School diploma and 3+ yrs. of related experience; Associates and Bachelor's degrees, preferred.
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Hold DoD-8570 IAT Level 2 certification (Security+ CE) prior to start date.
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Ability to work in a 24/7 operation.
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Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
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Understanding of Satellite Communications (SATCOM) architecture and signal flow.
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Expertise in one or more of the following: routers, switches, crypto devices, routing, Promina, CISCO (multiplexers), Juniper, ADTRAN, MSPP, DWDM, Optical Switching, SATCOM/MILSATCOM.
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General understanding of network topologies, both transport and IP.
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Familiarity with the operation of trunk (bulk), MILSATCOM, and data encryption devices.
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Currently possess an active Secret security clearance and be able to obtain and maintain a Top Secret security clearance.
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Responsible for overall network support for customer programs including monitoring and evaluating various components of the DISA Enterprise Network.
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Partner with engineering team to provide specifications for network architecture, evaluating and integrating new technologies to enhance current capabilities, and performing needs assessments.
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Analyze user requirements, concept of operations documents, and system architectures to develop solutions for network outages or other systems issues.
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Provide advanced troubleshooting and problem resolution of complex network problems.
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Interacts with customer and/or senior leadership regarding network engineering, technical considerations, and for associated problems, issues or conflicts.
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May be required to troubleshoot issues utilizing established procedures.
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This is a rotating shift position and must be available for a rotating shift.
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Verify equipment is operating within parameters of predetermined configurations and react to alarms as necessary.
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Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SONET, IP and SATCOM network issues.
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Provide SONET/SDH/IP network support to include configuration of switches, routers, multiplexers, media converters, and modems.
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Utilization of diagrams, maps, cut sheets, and TSOs/SAAs/GAAs as source documentation for network configuration.
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Utilize ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our customer's communications.
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Secret
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Must be US Citizen
This position will involve less than 10% travel
Location: DGOC WEST = Hill Air Force Base, UT
