Job Overview
The Field Service Technician (FST) will interact with customers, other FST, engineering, fabrication and installation team members. This position combines both field and office tasks to insure new and existing customers receive the proper support needed to assess and maintain their Air Pollution Control (APC) systems as required by regulatory and production demands. The FST will often be the first person of contact and will help identify improvement projects, expansion projects, and uphold continued relationships for our technical services offered.
Level 1 Technicians work closely with experienced team members to develop and enhance mechanical skills, safety awareness, and a solid understanding of how our equipment operates.
Duties
- Assist with basic troubleshooting, installation, maintenance and repair on designated equipment and APC systems as required by process and design.
- Completing Preventative Maintenance and field modifications required within the work order to be performed.
- Identifying, ordering, and managing repair parts which required for the operation of the APC equipment.
- Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal schedules, field notes to be utilized for reports and communication to the customer.
- Continuously update service records in a timely manner to ensure proper completion and follow up as required.
- Maintaining routine communication with customers to ensure resolution and proper follow-up, assuring we have completed and documented the tasks required.
- Maintaining tools and test equipment and ensuring they are properly calibrated and in good working condition.
- Working as a member of the national team to provide efficient service delivery to all accounts within assigned area.
Safety & Teamwork
- Follow all safety rules including LOTO, PPE requirements, fall protection, and confined-space awareness.
- Participate in daily safety briefings and jobsite meetings.
Skills & Qualifications
- 1-3 years experience in construction, industrial machinery or maintenance
- Mechanical aptitude and willingness to learn
- Ability to follow instructions
- Good communication skills
- Basic computer skills
- Ability to lift up to 65 lbs
- High school diploma or GED
- Must have clean motor vehicle record
Travel Requirements
- Ability to travel with senior technicians
- Assignments 1–5+ days with possible overnight stays
Embark on a rewarding journey where your technical skills grow daily! This position offers comprehensive training opportunities in industrial mechanics, electrical systems, safety procedures and customer service excellence. If you’re ready to energize your career in a fast-paced environment that values initiative and technical curiosity—apply now!
This is an onsite position located in Auburn, IN. No agencies please.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Application Question(s):
- Will you now or in the future require visa sponsorship for employment in the United States?
License/Certification:
- Driver's License (Required)
Work Location: In person
