Position Title: Mission Market Assistant Processing Manager
Reports to: Mission Market Store Manager
FLSA Classification: Hourly, Full-time, Non-Exempt
The Muncie Mission Ministries’ (MMM) core focus is offering compassionate relief leading to life transformation through the good news of Jesus Christ. Our six core values are: Christ-centered, compassionate, welcoming, determined, accountable, and excellence. Muncie Mission Ministries considers every position one of ministry and is a vital and valued part of our team. Therefore, it is essential that all employees of Muncie Mission Ministries have a personal relationship with Jesus Christ and subscribe to our Mission and Core Values. Employees are encouraged to share the Gospel as opportunities arise.
MMM MISSION STATEMENT: To the glory of God, we offer compassionate relief leading to life transformation through the Gospel of Jesus Christ.
PROGRAM STATEMENT: The Mission Market generates financial support for Muncie Mission Ministries by giving the community a meaningful way to care for people experiencing homelessness through the donation and purchase of gently used items, with 100% of net proceeds funding the Mission's ministry and services.
POSITION SUMMARY: To process donations from donors to retail. This includes, but not limited to, accepting, sorting, and pricing donated items. This includes but is not limited to compliance with company policies and standards, procedures, and the MMM Mission statement.
Qualifications:
· Must be in agreement with the philosophy, policies, and vision statement of the ministry and be able to view this as a team ministry with a servant’s heart.
· Must be dependable, consistently at work on time, and able to work independently.
· Must interact professionally with guests, volunteers, and the general public, and be able to prioritize work activities, use time wisely, communicate effectively – both verbally and in written form, and develop realistic action plans.
Essential Functions:
· Is able to daily perform any of the required job duties within the processing team. This includes all requirements related to accepting donations, presorting, and pricing merchandise.
· As needed, welcome donors in a timely manner in a way that they feel confident that MMM appreciates them and understands their value.
· As needed, handle the receiving and donation process with the utmost respect and care including, greeting the donor, assisting in unloading donations, telling the MMM story, repeating details back to donor and issuing a receipt.
· Help maintain a clean and well-organized reception, presort and processing areas.
· Maintain clean and well-organized personal processing station.
· Adhere to, daily, all employee policies and procedures outlined in the Employee Handbook and the MMM’s Mission Statement.
· Ability to recognize quality merchandise and effectively research market value of product.
· Work with and effectively communicate with the Store Manager, other processing employees and donors on a daily basis.
· Daily serve with fellow employees so that there is a healthy and productive work environment.
· Review Cyfe Dashboard daily to understand and communicate targets to team.
· Helps motivate and encourage processing team to adhere to daily and weekly production goals.
· Collaborate with Store Manager on outstanding items that may need to be addressed in the department.
· Assist in delegating tasks and responsibilities with the Store Manager, especially when Manager is not on shift.
· Ability to produce quick and accurate work in a fast-paced environment, successfully staying above company average of pieces produced per hour.
· Understand and comply with policies and procedures related to donated items, including prohibited items and pricing guides.
· Effectively use the donation receiving script to communicate appreciation, the MMM, and Corner of Your Field to donors.
· Attends as required, or requested, all training events provided by the company and all store meetings as scheduled by the manager in order to keep current on any policy changes, new procedures, and other information essential to performing the job.
· Must be available to work extra hours in the absence of processors.
· Use time keeping system properly.
· Other duties as assigned by management.
Required Education/Experience/Skills:
· High School diploma or GED required
· Two to three years experience in retail or related experience preferred.
· Must be a people person with a pleasant and willing attitude and have a servant’s heart.
· Excellent communication skills (both oral and written) with an excellent command of the English language and be able to interpret a variety of instructions furnished in written or oral form.
· Must have excellent time management skills, be detail-oriented, and have solid organizational skills.
· Must be able to take initiative, be a problem solver, and be able to work with a minimum amount of supervision.
· Must possess a demonstrable level of skill and proficiency in planning so to meet established goals.
· Strong ability to delegate tasks and hold employees accountable for their productivity .
· Must be able to handle confrontation with love, grace, and professionalism.
· Must have computer skills including typing, Microsoft Office, including Word and Excel (spreadsheets), and Email communications (including attachments).
· Ability to operate general office machines, copier, fax, printers, and scanners.
· Ability to read and define problems, collect data, establish facts, and draw valid conclusions.
Physical Demands
· Must be able to lift/carry up to 30 pounds.
· Must be able to stand up to 100% of a standard workday.
· Must be able to lift, bend, and climb stairs.
· Must be able to use hands to perform required duties up to 100% of a standard workday.
· Talk or hear – as needed throughout a standard workday.
Moderate physical activity. Depending on location, this position may require frequent strenuous activity. Able to lift at least 30 pounds. Use hands to lift, sort, clean, and organize, throughout standard workday. Depending on location, this position may work in a warehouse setting with some outdoor exposure throughout the workday. Required to wear a name badge.
Vision Requirements
· Close vision (clear vision at 20 inches or less).
· Distance vision (clear vision at 20 feet or more).
· Color vision (able to identify and distinguish colors).
· Peripheral vision (ability to observe and area that can be seen up and down or to the left and right while eyes are fixed on a given point).
· Depth perception (three dimensional vision, ability to judge distances and spatial relationships).
· Ability to adjust focus (adjust the eye to bring an object into sharp focus).
Background Investigation and Drug Testing:
- After a “conditional offer of employment” is made, the individual must pass a criminal background investigation.
- Muncie Mission Ministries may request the successful applicant to submit to and pass a drug and /or alcohol test. This drug and/or alcohol testing may occur any time after the applicant receives a conditional offer of employment. All employees must sign and adhere to MMM Substance Abuse policy and remain free from addiction to drugs and/or alcohol.
Hours:
Monday through Saturday, hours arranged by Director of Retail Operations and approved by President/CEO.
The Mission Market Assistant Processing Manager is an hourly – at will position.
Disclaimer: Although MMM has attempted to accurately and thoroughly describe this position, MMM reserves the right to change the same, including changing, adding to or subtracting from the duties outlined, within the sole discretion of MMM, at any time, with or without advanced notice. This position description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This position description is not an employment contract, implied or otherwise. The employment relationship remains “at-will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities.
Pay: From $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
