We Are Hiring:
Location: Indianapolis, IN
Facility: Ascension Medical Group Clinic
Department: Physician Support Services
Schedule: Monday - Friday 8am-5pm | Remote | must work in EST or CST time zone
Salary Range: $24.87 - $33.64
What You Will Do:
Drive patient outreach initiatives via phone, text, and portal messaging to proactively schedule appointments and close critical HEDIS care gaps.
Conduct meticulous medical record chart scrubbing to locate clinical evidence of care, uploading findings directly to payer portals to ensure accurate quality reporting.
Streamline daily operations and workload management using organized tracking spreadsheets to maintain high productivity and meet outreach goals.
Facilitate seamless communication with clinical practices to coordinate patient care updates, resolve inquiries, and optimize overall office workflows.
Champion process improvements by evaluating existing office functions and recommending strategic ways to simplify daily operations and cost tracking.
What You Will Need:
Education:
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High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
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Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Additional Preferences:
- Medical Assistant Training and/or experience
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Strong communication skills
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Experience with EMR/EHR and spreadsheets
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Preferred experience or knowledge of HEDIS
Why Join Our Team:
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.
Equal Employment Opportunity Employer:
Equal employment opportunity employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
E-Verify statement
Employer participates in the Electronic Employment Verification Program. Please click here for more information.
Benefits:
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.
