Job Title: Front Desk Customer Service Representative (Seasonal)
Company: Keane Studios
Job Type: Seasonal (July – End of January)
Compensation: $18.00
At Keane Studios, we specialize in capturing life’s most memorable
moments, with a strong focus on senior portraits and family photography. We’re a warm,
welcoming team dedicated to making our customers feel special every step of the way.
Job Overview
We are looking for a friendly, reliable, and organized Front Desk Customer Service
Representative to join our team for the busy season (July through the end of January). This
role is key to providing a top-tier experience from the moment customers arrive to the time they select their perfect photo package.
Key Responsibilities
● Greet all clients and visitors with a warm, professional welcome
● Check in clients for their scheduled appointments
● Collect payments and issue receipts when needed
● Inform customers about current promotions, offers, and package options
● Assist clients in scheduling or rescheduling sessions and sales appointments
● Help guide clients through package selections during dedicated sales appointments
● Accurately handle cash, card, and other payment transactions
● Maintain a clean and organized front desk and waiting area
● Communicate effectively with the photography and sales team to ensure smooth
operations
● Answer phones, respond to inquiries, and follow up with customers as needed
Qualifications
● Prior experience in customer service or front desk reception preferred
● Friendly, patient, and confident with a strong attention to detail
● Excellent communication and organizational skills
● Comfortable talking about and selling photography packages
● Ability to handle cash and operate a point-of-sale system with accuracy
● Reliable, punctual, and able to work flexible hours including some evenings and
weekends
Why Join Us?
● Work in a creative and energetic environment
● Be a part of capturing milestones and cherished memories
● Perfect opportunity for seasonal employment with potential for return seasons
Pay: From $18.00 per hour
Work Location: In person
