WESTWOOD-MANSFIELD PEDIATRIC ASSOCIATES, PC
JOB DESCRIPTION SUMMARY
Job Title: Medical Secretary/Receptionist
Hours: Full-Time 32-40.
Site: Westwood/Mansfield/Easton
Reports to: Administrative Manager
Duties Include:
- Greeting patients and visitors in a prompt, courteous and professional manner
- Check-in patients: collect co-pays, collect past due balances, verify and update demographic and insurance information
- check-out patients: schedule return visits, ensure scanning in any releveant forms from the visit, ensure yearly visits are scheduled when due
- Coordinating providers schedules and rescheduling patient appointments as needed
- verifying insurance eligibility for all incoming visits
- sending out necessary screens & surveys as needed for incoming visits
- monitoring the sites in-baskets for patient MyChart messages: addressing them or forwarding them as needed
- handling administrative work queues and other tasks to support the office
- Answering the phones: screening calls for transfer calls, take messages to send and provide general information as needed
- Direct patients in filling out record requests and transfer forms
- Monitor and maintain the orderliness of the waiting areas
- Attend meetings and educational nights as required
- Perform other related work as required
Typical Working Conditions: Work is performed in reception area. Involves frequent telephone and personal contact with patients. Work may be stressful at times. Interaction with others is constant. Contact involves dealing with sick children.
Knowledge, Skills and Abilities: Knowledge of business office procedures. Skill in operating a computer, photocopier and fax machine. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instruction. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with patients, employees and the public.
Education: Minimum High School graduation with one year of medical office experience preferred.
Job Type: Full-time
Job Type: Full-time
starting salary: $20 - $23 per hour (based on experience)
Benefits:
- Health Insurance
- Dental insurance
- Vision Insurance
- Long Term Disability
- Short Term Disability
- Flexible spending account
- Health Savings account
- Life insurance
- 401K
- Paid time off
Healthcare setting:
Medical specialties:
Schedule:
- 8 hour shifts
- Monday to Friday
- rotating holidays and weekends are mandatory
Education:
- High school or equivalent (Preferred)
Experience:
- General Office experience: 1 Year (Preferred)
- Customer Service: 1 year (Preferred)
- Computer Skills: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Pet insurance
- Vision insurance
Medical Specialty:
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
