Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.
The Manager, Transportation is responsible for leading the daily transportation operations for a high-volume parts distribution center. This role ensures the safe, efficient, and cost-effective movement of inbound and outbound freight while delivering exceptional service to customers and internal stakeholders. The Manager oversees transportation personnel, third-party carriers, routing, scheduling, and regulatory compliance to achieve on-time delivery performance, maximize fleet and carrier utilization, and support overall distribution center objectives.
Key Responsibilities:
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Supervise daily transportation operations, including inbound and outbound shipments, routing, scheduling, dispatch, and carrier performance.
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Lead, coach, and develop transportation coordinators, drivers (if applicable), and other transportation personnel to achieve operational excellence.
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Monitor daily transportation metrics including on-time delivery, freight costs, carrier performance, equipment utilization, and customer service levels.
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Ensure all transportation activities comply with DOT, FMCSA, OSHA, company safety policies, and other applicable regulations.
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Partner with warehouse, inventory, customer service, procurement, and supply chain teams to coordinate shipping priorities and resolve transportation issues.
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Manage relationships with third-party logistics providers and freight carriers, ensuring service level agreements are met.
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Identify opportunities to optimize routes, improve trailer utilization, reduce freight expenses, and increase transportation efficiency.
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Investigate shipping delays, service failures, freight claims, and customer issues while implementing corrective actions.
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Ensure accurate transportation documentation, including bills of lading, shipping records, freight invoices, and regulatory documentation.
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Monitor transportation budgets and support cost reduction initiatives while maintaining service expectations.
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Support continuous improvement initiatives through Lean principles, process standardization, and operational excellence programs.
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Maintain staffing plans, scheduling, training, and performance management for transportation team members.
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Conduct regular safety meetings, inspections, and audits to promote a culture of safety and compliance.
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Participate in peak season planning, contingency planning, and business continuity efforts.
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Utilize Transportation Management Systems (TMS), Warehouse Management Systems (WMS), ERP systems, and reporting tools to manage transportation operations.
Experience and Qualifications:
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Associate degree in Supply Chain, Logistics, Business, or related field preferred.
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8+ years of inventory control or warehouse experience, preferably in a distribution center.
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Minimum of 2 years of supervisory or team leadership experience.
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Experience in a high-volume distribution center or parts distribution environment preferred.
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Experience managing third-party carriers and freight providers.
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Experience with transportation management systems (TMS) and warehouse management systems (WMS) preferred.
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Strong understanding of transportation operations, routing, freight management, and carrier performance.
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Knowledge of DOT, FMCSA, OSHA, and transportation compliance requirements.
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Demonstrated leadership, coaching, and employee development skills.
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Strong analytical and problem-solving abilities with a continuous improvement mindset.
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Ability to prioritize multiple competing demands in a fast-paced environment.
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Excellent communication and interpersonal skills.
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Strong organizational and time management skills.
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Proficient in Microsoft Office Suite, particularly Excel.
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Experience working with ERP, TMS, and WMS platforms.
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Ability to analyze transportation metrics and implement data-driven improvements.
Physical Requirements:
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Ability to stand and walk for extended periods throughout the distribution center.
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Ability to lift and move materials up to 50 pounds, with or without reasonable accommodation.
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Ability to bend, reach, stoop, and climb as required.
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Ability to operate warehouse equipment after appropriate training, if required.
