Join a supportive and energetic retail team in Columbus, Ohio, where your leadership and customer service skills will make a real impact. As a Shift Leader, you will help oversee daily store operations, drive sales, and create a welcoming environment for both customers and team members. This role is ideal for motivated individuals who thrive in a fast-paced setting and are passionate about delivering exceptional service. The company is committed to professional growth, values internal promotion, and recognizes employees for their contributions, making it a great place to build your career in retail management.
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Support the Store Manager in all aspects of daily store operations and step into a leadership role when needed
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Assist with recruiting, selecting, and retaining qualified team members to maintain optimal staffing levels
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Motivate and guide store teams to achieve productivity and profitability goals, clearly communicating daily and weekly objectives
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Promote outstanding customer service by coaching, training, and leading by example
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Maintain high standards for merchandise presentation and visual displays
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Ensure compliance with all operational policies and procedures
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Oversee the buying and selling of gently used clothing and accessories according to company standards
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Contribute to loss prevention efforts and uphold store security protocols
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At least 1 year of management experience in retail, restaurant, or other fast-paced environments
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Sales-driven, goal-oriented, and demonstrates integrity
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Strong customer service, communication, organizational, and follow-through skills
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Ability to adapt priorities and manage time effectively in a fast-paced setting
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Valid driver's license and ability to perform banking functions as needed during shifts
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Ability to work 40 hours per week, including 2 nights and rotating weekends
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Physical ability to frequently walk, stand, stoop, climb ladders, push, and lift up to 40 lbs
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Attention to detail for inspecting merchandise and maintaining store standards
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Competitive salary and bonus opportunities
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Comprehensive health, dental, and vision insurance
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Generous employee discount at all company brand stores
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Paid holidays and store closure on all major holidays
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Paid time off (PTO)
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Company-paid short-term and long-term disability coverage
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401(k) plan with company match
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Flexible scheduling
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Employee referral and anniversary programs
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Opportunities for growth and professional development, with a strong focus on internal promotion
Offered compensation: $14/hr
- Ability to drive at any time during assigned shifts
- Ability to regularly lift up to 40 pounds
- Ability to work 40 hours per week, which include 2 nights and rotating weekends
- Experience in retail, restaurant, or other fast-paced environments
- Management Experience
