At the Wheelersburg Vision Center, we are a patient-focused optometry practice dedicated to delivering exceptional eye care and creating a positive experience for every patient. We are seeking a friendly, organized, and dependable Front Desk Receptionist to join our team.
Position Summary:
The Front Desk Receptionist is the first point of contact for our patients, both in person and over the phone. This role is essential in creating a warm, professional atmosphere while efficiently managing scheduling, patient flow, and administrative tasks.
Key Responsibilities:
- Greet patients with a friendly, welcoming attitude
- Answer and manage incoming phone calls professionally
- Schedule and confirm patient appointments
- Verify vision and medical insurance benefits
- Collect payments and process transactions
- Coordinate referrals and communicate with other healthcare offices
- Maintain accurate patient records and documentation
- Assist with general administrative duties as assigned by the supervisor
Qualifications:
- Previous front desk, receptionist, or customer service experience preferred (medical or optometry experience is a plus)
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Attention to detail and accuracy
- Ability to work in a fast-paced environment
- Basic computer skills
Benefits:
- Gym membership
- Health insurance
- Retirement plan
- Vision insurance
Work Location: In person
