PRIMARY FUNCTION: Stewarding Supervisor
DEPARTMENT: Culinary
REPORTS TO: Executive Chef
PRIMARY FUNCTION:
The Stewarding Supervisor is responsible for leading the day-to-day stewarding operation, ensuring the highest standards of cleanliness, sanitation, organization, and operational readiness throughout all culinary and food & beverage areas. This role oversees the stewarding team while fostering a culture of teamwork, accountability, safety, and service excellence. The Stewarding Supervisor plays a vital role in supporting seamless restaurant, banquet, and hotel operations by maintaining impeccable back-of-house standards that reflect The Dewberry's commitment to luxury hospitality.
QUALIFICATIONS:
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Minimum of 3 years of experience in kitchen operations.
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High school diploma/GED preferred.
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Ability to perform job functions with minimal supervision.
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Ability to work under pressure.
KEY RESPONSIBILITIES
Major responsibilities include, but are not limited to:
Leadership & Team Development
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Lead, motivate, and develop the stewarding team while creating a positive, respectful, and inclusive work environment that reflects The Dewberry's values.
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Supervise daily stewarding operations, assigning responsibilities and ensuring departmental priorities are executed efficiently.
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Recruit, onboard, train, and coach stewarding teammates on departmental standards, sanitation practices, chemical handling, equipment operation, and workplace safety.
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Conduct daily shift meetings to communicate priorities, reinforce service expectations, and promote teamwork.
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Monitor teammate performance, provide coaching and recognition, and partner with Culinary leadership on performance management and development opportunities.
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Foster a culture of accountability, professionalism, and continuous improvement.
Stewarding Operations
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Ensure all china, glassware, silverware, cookware, kitchen utensils, banquet equipment, and smallwares are cleaned, sanitized, organized, and available to support hotel operations.
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Maintain proper inventory levels of cleaning chemicals, kitchen fuel, china, glassware, silverware, and operating supplies while minimizing waste and breakage.
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Receive, inspect, and properly store deliveries in accordance with established food safety and inventory procedures.
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Ensure proper labeling, storage, organization, and FIFO rotation of food and beverage products and supplies.
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Coordinate with Culinary, Banquets, Restaurants, and Events to ensure operational readiness for all meal periods and functions.
Sanitation & Safety
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Maintain the highest standards of cleanliness and sanitation throughout all kitchens, stewarding areas, storage rooms, dishwashing stations, loading docks, and back-of-house spaces.
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Conduct routine inspections to ensure compliance with The Dewberry's standards as well as all applicable DHEC, OSHA, and food safety regulations.
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Ensure all work areas, equipment, floors, drains, walls, and storage areas are maintained in a clean, safe, and organized condition.
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Promote safe working practices and ensure all teammates properly utilize chemicals, personal protective equipment, and operating equipment.
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Inspect dish machines and stewarding equipment daily, coordinating preventative maintenance and repairs as needed to minimize operational disruptions.
Operational Excellence
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Partner closely with Culinary and Food & Beverage leadership to support exceptional guest experiences through efficient and well-executed stewarding operations.
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Monitor labor productivity and staffing needs to ensure appropriate departmental coverage throughout each shift.
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Identify opportunities to improve operational efficiency, organization, sustainability, and cost control.
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Respond with urgency to operational needs while maintaining composure in a fast-paced luxury hospitality environment.
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Consistently model professionalism, reliability, and a commitment to operational excellence.
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Perform additional duties as assigned to support the overall success of the Culinary and Food & Beverage departments.
QUALIFICATIONS
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Minimum of three years of stewarding, culinary, or kitchen operations experience, including at least one year in a supervisory or leadership role, preferably within a luxury hotel or upscale restaurant environment.
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High school diploma or GED required; hospitality or culinary education preferred.
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Thorough knowledge of food safety, sanitation procedures, chemical handling, and stewarding operations.
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Demonstrated ability to lead, coach, and develop high-performing teams.
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Strong organizational, communication, and time management skills with exceptional attention to detail.
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Ability to prioritize multiple tasks while maintaining composure in a fast-paced environment.
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Working knowledge of OSHA, DHEC, and food safety regulations.
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Ability to lift up to 50 pounds and stand, bend, and walk for extended periods.
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Flexibility to work evenings, weekends, and holidays based on business needs.
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Commitment to delivering the exceptional standards of service and operational excellence synonymous with The Dewberry.
BENEFITS OF JOINING THE DEWBERRY TEAM:
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401K with Company Match (4%)*
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Education Reimbursement*
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Paid Maternity Leave*
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Complimentary Downtown Parking
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Complimentary Dry Cleaning
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Complimentary Daily Lunch Buffet
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Best-in-class health & supplemental insurance*
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Optional Supplemental Coverages*
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Financial Advising with Roadside Capital
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Competitive Pay
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Advancement & Growth Opportunities
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Full-Time and Part-Time Positions
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Flexible Paid Time Off
- Indicates eligibility requirement
WHO WE ARE:
We are a tight-knit group of passionate individuals who are unrelenting when it comes to offering a flawless experience at The Dewberry while maintaining our unique brand standards. Every Teammate plays a key role in contributing to the success of the whole hotel.
ABOUT THE DEWBERRY:
As the 2025 Virtuoso Best Independent Hotel in the World and a 2022 Condé Nast Traveler Gold List award recipient for Best Hotel in the World, The Dewberry is located in the heart of downtown Charleston, bordering Marion Square, just steps from the shopping and dining on King Street, Museum Mile and The Gaillard Center.
Offering 153 thoughtfully appointed rooms, world-class service and unparalleled views, The Dewberry occupies the former L. Mendel Rivers (circa 1964) federal building and pays homage to Charleston’s century architectural splendor. The hotel is the result of owner John Dewberry’s vision of “Southern ReimaginedTM,” which he developed over the course of an eight-year renovation and preservation of the building.
The Dewberry features several event spaces along with the nationally celebrated cocktail program at the brass bar in The Living Room, the whimsical cocktail lounge Citrus Club, treatments at our urban oasis, The Spa, as well as the curated boutique The Shop.
Recognized globally for its excellence, The Dewberry is known among teammates, guests, and the community as a leader in the field of hospitality. As a brand, The Dewberry teammates, experience, and brand are authentic, humble, and innovative operators driven to anticipate needs and exceed expectations.
WHO WE ARE:
We are a tight-knit group of passionate individuals who are unrelenting when it comes to offering a flawless experience at The Dewberry while maintaining our unique brand standards. Every Teammate plays a key role in contributing to the success of the whole hotel.
ABOUT THE DEWBERRY:
As the 2025 Virtuoso Best Independent Hotel in the World and a 2022 Condé Nast Traveler Gold List award recipient for Best Hotel in the World, The Dewberry is located in the heart of downtown Charleston, bordering Marion Square, just steps from the shopping and dining on King Street, Museum Mile and The Gaillard Center.
Offering 153 thoughtfully appointed rooms, world-class service and unparalleled views, The Dewberry occupies the former L. Mendel Rivers (circa 1964) federal building and pays homage to Charleston’s century architectural splendor. The hotel is the result of owner John Dewberry’s vision of “Southern ReimaginedTM,” which he developed over the course of an eight-year renovation and preservation of the building.
The Dewberry features several event spaces along with the nationally celebrated cocktail program at the brass bar in The Living Room, the whimsical cocktail lounge Citrus Club, treatments at our urban oasis, The Spa, as well as the curated boutique The Shop.
Recognized globally for its excellence, The Dewberry is known among teammates, guests, and the community as a leader in the field of hospitality. As a brand, The Dewberry teammates, experience, and brand are authentic, humble, and innovative operators driven to anticipate needs and exceed expectations.
