Location: 1234 Roxbury Crossing, MA
Category: Student
Job Type: Per diem
Posted On: Fri Sep 4 2026
Job Description:
Department: Student Life / Student Engagement
Position Title: Student Life Ambassador
Position Level: Level II Intermediate
Developmental Focus: Apply & Contribute
Wage Tier: Level II
Economic Mobility Pathway: Pathway 6 Liberal Arts, Communications & Creative Industries
Placement Type: Federal Work-Study
Location: On Campus Student Life, Building 3, Room 219
Number of Positions: 2
Recommended Hours: 10-12 hours per week
Maximum Hours: 18.5 hours per week
Placement Period: Fall 2026 and Spring 2027
Expected Start Date: August 31, 2026, or ASAP
Supervisor: Erica McCummings, Senior Associate Dean of Student Engagement
Position Summary
The Student Life Ambassador is a student-facing leadership and engagement position that represents Roxbury Community College to current and prospective students, families, guests, and the wider community. Ambassadors support the Student Life department by helping create a welcoming campus experience, promoting RCC programs and activities, supporting events and recruitment initiatives, providing peer-to-peer assistance, and helping students connect with college resources. This Level II position allows students to apply communication, customer-service, event-support, outreach, and leadership skills with increasing independence.
Federal Work-Study Responsibilities
Greet students and visitors and provide approved information about Student Life programs and campus resources.
Assist with event registration, check-in, attendance tracking, room setup, materials, and breakdown.
Prepare flyers, packets, sign-in sheets, and other routine program materials using approved content.
Support basic outreach through approved email, tabling, and campus communication activities.
Maintain organized program files, supply inventories, and participation records.
Refer policy, conduct, crisis, advising, or other professional-service questions to appropriate RCC staff.
Federal Work-Study Eligibility
Currently enrolled at Roxbury Community College for the 2026-2027 academic year.
Have an active Federal Work-Study award and sufficient remaining FWS eligibility before beginning work.
Maintain Satisfactory Academic Progress (SAP) in accordance with institutional and financial-aid requirements.
Complete all required student-employment and payroll documentation before beginning work.
Work only the approved FWS schedule and duties assigned by the designated RCC supervisor.
Job Requirements:
Required Qualifications
- Must meet Federal Work-Study eligibility requirements and maintain required enrollment during the placement period.
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Must be a student in good standing and meet applicable RCC student employment requirements.
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Strong communication and interpersonal skills.
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Ability to interact professionally with students, families, faculty, staff, and visitors.
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Reliability, professionalism, and ability to work collaboratively as part of a team.
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Ability to commit to the approved work schedule for the placement period.
Preferred Qualifications
- Successful completion of at least one semester at RCC.
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Familiarity with RCC programs, services, student resources, and campus locations.
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Previous experience in customer service, peer support, events, outreach, student leadership, or a comparable setting.
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Demonstrated academic progress and a minimum 2.5 GPA are preferred.
Additional Information:
Federal Work-Study Compliance Notes
- This FWS assignment is part-time, on-campus student employment and is contingent upon continued Federal Work-Study eligibility and available award funding.
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FWS students may perform only the duties identified for the FWS assignment and approved by the supervisor; Learn & Earn responsibilities are not interchangeable with FWS duties.
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Students and supervisors are responsible for monitoring scheduled hours so the student does not exceed the approved FWS award or institutional work-hour limits.
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Timesheets must accurately reflect hours actually worked and be approved by the designated supervisor through the College's approved timekeeping process.
Student Learning & Professional Development Outcomes
- By successfully completing this position, the student should strengthen their ability to:
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Communicate professionally with diverse audiences.
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Provide effective customer service and peer support.
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Support event planning, logistics, promotion, and execution.
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Deliver campus tours and communicate institutional information clearly.
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Conduct professional outreach and student engagement activities.
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Use administrative and workplace systems to complete assigned tasks.
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Collaborate effectively within a professional team.
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Demonstrate leadership, reliability, accountability, time management, and workplace professionalism.
Supervision & Performance
The Student Life Ambassador reports to Erica McCummings, Senior Associate Dean of Student Engagement. Students will receive training, regular supervision, feedback, and professional-development opportunities. Student employees are expected to comply with RCC Student Employment policies, Student Life expectations, and applicable confidentiality and professional conduct requirements. Performance concerns will be addressed through RCC's progressive intervention process.
