Location
You can work from our Middleton, WI office, from your home office anywhere in Wisconsin, or a mix of both (hybrid) depending on what works best.
Employee Benefits Corporation (EBC) is a trusted, national third-party administrator with decades of experience delivering consumer-driven benefit solutions. We combine deep industry expertise and exemplary service with a bold vision for the future—where technology is thoughtfully applied to enable an intuitive user experience and elevate how consumers engage with their benefits.
What You’ll Do
- Adjudicate reimbursement requests for all EBC products to determine payment or denial according to current IRS and organizational processing procedures
- Process claims accurately under the appropriate account making demographic changes as needed
- Process basic tasks from other departments related to claims for all EBC products
- Maintain productivity and accuracy standards on a monthly basis
- Identify claims trends, errors, and problem claims and notify senior team member and/or Reimbursement Manager
- Conduct and record monthly team member audits and communicate all relevant issues of audit findings to the Reimbursement Manager
- Communicate clearly and accurately with customers (Internal and External), both verbally and in writing
- Safeguard confidentiality, privacy and security of organization and customer personal information
What You Bring
- High School Diploma
- One year experience working in a professional office setting
- Demonstrated attention to detail and adherence to productivity and accuracy standards
- Basic proficiency with Microsoft Excel and Outlook
- Minimum typing speed of 50 words for minute and 10-key speed of 9,500 per hour
Ideally You May Also Have
- Previous claims processing experience
- Previous experience working with tax advantaged benefit plans
- Basic proficiency with Microsoft Word
Why EBC
- A welcoming, collaborative team culture where every voice matters
- Competitive pay and comprehensive benefits, including employee ownership
- A culture built on clarity, empathy, and continuous improvement
- Continuous learning and career development to help you grow as we invest in future-ready solutions and seamless user experiences
- Flexible work options designed to support a healthy work-life balance
How to Apply
Ready to make an impact? Apply now. We’re excited to meet you.
