Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
MINIMUM
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Proven supervisory experience
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Ability to read shelf tags
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Basic knowledge of computers
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Excellent oral/written communication skills
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Basic math skills (i.e., counting, addition, and subtraction)
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Self-directed, ability to execute projects with minimal supervision
DESIRED
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Any experience in a production-oriented environment or warehouse environment, stocking shelves, or cashier experience
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Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness
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Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed
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Perform responsibilities required of selectors and customer attendants as needed per company guidelines
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Train all functions and duties of the selector and customer attendant roles
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Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
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Assist with scheduling to meet operational and associates' needs
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Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants
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Print and distribute order labels, including orders for perishable departments
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Troubleshoot e-Commerce equipment and devices
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Maintain level of supplies needed to perform necessary duties
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Maintain organization and cleanliness of staging areas and equipment
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Report pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce manager
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Perform required opening and closing procedures
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Learn and implement process improvements as directed by division or enterprise e-Commerce team
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Provide feedback on team members daily performance and annual performance reviews
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Ability to work cooperatively in high paced and sometimes stressful environment
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Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
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Ability to act with honesty and integrity regarding customer and business information
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Ability to follow directions and seek assistance when necessary to resolve customer and business issues
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Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
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Must be able to perform the essential job functions of this position with or without reasonable accommodation
