We're looking for a proactive, solutions-oriented Repair & Maintenance Manager to oversee maintenance operations across our residential rental portfolio. This is an ideal opportunity for someone who enjoys being in the field, solving problems, working with contractors, and taking ownership of property quality and resident satisfaction.
If you're highly organized, knowledgeable about residential repairs, and want to make a direct impact on a growing company, we'd love to meet you.
What You'll Do
As our Repair & Maintenance Manager, you'll serve as the primary point person for maintenance operations, ensuring our homes remain safe, functional, and well-maintained.
Key Responsibilities
- Manage and prioritize incoming maintenance requests from residents and property managers.
- Diagnose maintenance needs and determine appropriate repair solutions.
- Obtain, review, and approve vendor estimates for accuracy, scope, and cost-effectiveness.
- Coordinate and schedule repairs with vendors, contractors, tenants, and internal team members.
- Oversee vendor performance and ensure all work meets company quality standards.
- Conduct property inspections, including move-in, move-out, maintenance, and periodic inspections.
- Verify completion and quality of repairs through follow-up inspections and documentation.
- Identify preventative maintenance opportunities that protect property value and reduce long-term costs.
- Coordinate appliance purchases, installations, replacements, and warranty claims.
- Maintain vendor records, insurance documentation, licensing compliance, and performance tracking.
- Accurately document maintenance activities using Buildium and other property management systems.
- Respond to urgent maintenance situations and coordinate emergency repairs as needed.
- Collaborate with ownership and leadership to improve maintenance processes and service delivery.
What We're Looking For
Preferred Qualifications
- 3–5+ years of experience in property management, residential construction, facilities maintenance, renovations, or a related field.
- Strong understanding of residential building systems, repair practices, and maintenance troubleshooting.
- Ability to evaluate repair scopes, contractor proposals, and project costs.
- Experience managing vendors and holding contractors accountable for quality work.
- Excellent organizational skills and attention to detail.
- Strong communication and customer service abilities.
- Comfortable working independently and spending the majority of the day in the field.
- Experience with Buildium or other property management software preferred.
- South Carolina Property Management License strongly preferred, or willingness to obtain one.
- Valid driver's license and reliable transportation.
What Success Looks Like
The ideal candidate will:
- Resolve maintenance issues quickly and professionally.
- Create positive experiences for residents and property owners.
- Maintain high-quality standards across the portfolio.
- Build strong vendor relationships while controlling costs.
- Proactively identify issues before they become expensive problems.
- Take pride in protecting and improving every property under our care.
Compensation & Benefits
Salary: $50,000 – $60,000 annually, based on experience
Schedule:
- Monday – Friday
- 10:00 AM – 6:00 PM
- Potential transition to 9:00 AM – 5:00 PM after successful onboarding and establishment in the role
- Shared emergency maintenance call rotation
Benefits:
- 401(k)
- Paid vacation time
- Professional growth opportunities
- Work with a respected local company that values relationships, service, and excellence
Work Location: In Person – Columbia, SC
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Pay: $50,000.00 - $60,000.00 per year
Benefits:
Work Location: In person
