this is a contract to hire position.
Hybrid in Newark, NJ.
Senior Experience Designer
Summary:
Leads end-to-end UX for complex flows and journeys; drives usability outcomes, align cross-functionally, and mentors others
Scope & Ownership:
" Owns multi-step journeys (e.g., onboarding, claim submission) with medium/high ambiguity
" Defines information architecture, user flows, and interaction patterns; proposes component improvements
Key Responsibilities:
" Plan and conduct user/usability testing; synthesize insights into actionable recommendations
" Create low and high fidelity mock-ups and interactive prototypes; ensure WCAG compliance
" Partner cross-functionally to shape requirements and acceptance criteria; influence scope via data
" Collaborate with the Adobe Target team on testable variants; measure outcomes post launch
" Document component behavior, responsive rules, and designer guidance for reusable UI components
Collaboration & Communication:
" Facilitates design reviews and cross-functional workshops; negotiates trade-offs with stakeholders
" Mentors associate designers
" Builds and maintains relationships with key partners (Content Strategy, Accessibility, Design System, etc.)
Success Indicators (Examples):
" Measurable task success improvements and reduced drop-off in analytics
" Fewer post-launch defects due to strong VQA and specification quality
" Adoption of proposed components/patterns across journeys
Typical Deliverables:
" IA diagrams, journey maps, prototypes, test plans/reports, component specs, Target test briefs and results
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