Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
The incumbent will create the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.
ESSENTIAL JOB FUNCTIONS:
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Responsibilities and essential job functions include but are not limited to the following:
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Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
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Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
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Anticipates customer and store needs by constantly evaluating environment and customers for cues.
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Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
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Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
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Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
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Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
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Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
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Maintains a clean and organized workspace so that partners can locate resources and product as needed.
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Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
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Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
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Maintains regular and punctual attendance
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Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
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Demonstrate actions and behaviors that reinforce the Company’s Mission and Values.
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Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
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Other duties as assigned.
BENEFITS INCLUDE:
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Medical, Time Off and Retirement benefits offered through Local Union Representation
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Free Meals, Free Uniforms, Free Parking
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Discounts at Hard Rock properties around the globe
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All team members are eligible to participate in the discretionary annual bonus program
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Training and Leadership development programs
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Wellness programs including onsite information and fitness seminars
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Team Member Resource Groups
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Recognition programs
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Pay rate: $23.06
