Principle Duties and Responsibilities
- Effectively perform all water damage mitigation and restoration services the company offers
- Communicate effectively with customers
- Perform basic equipment maintenance
- Perform basic vehicle maintenance
- Inspect completed work
- Complete Work Orders
- Complete appropriate restoration documentation
- Must work M-F in addition to an occasional On-Call schedule
Additional Duties and Responsibilities
- Maintain appearance and stock of appropriate tools, materials, and supplies for company vehicles
- Maintain inventory of related supplies
Decision Rights and Authority
- Determine the sequence of steps to be taken when delivering the company's services at the customer's property
Working Relationships and Scope
- Maintain timely and effective communication and flow of information with Lead Technicians, Supervisors, or Managers
Performance Competencies
- Oral Communication - Speaks English clearly and professionally. Shows respect when addressing customers and superiors. Able to effectively respond to excited customers. Adaptable and able to solve problems.
- Written Communication - Writes clear and accurate job notes and emails. The individual is able to read and interpret written information. Uses appropriate vocabulary and grammar.
- Planning and Organization - Plans and organizes work activities considering the nature of the job at hand. Focuses on key priorities. Pays attention to details.
- Technical - Is appropriately trained and/or certified and effectively performs all production work within the water mitigation division.
- Quality - The individual demonstrates accuracy and thoroughness and monitors his/her own work to ensure quality.
Qualifications - Knowledge, Skills, and Abilities
- Education and Experience - High school diploma (or GED)
- Mathematical Skills - Adequate math skills. Ability to apply learning techniques to determine appropriate equipment type and number of units.
- Computer Skills - Demonstrates basic proficiency in the use of computers, email, and portable devices used to report and record daily activity.
- Certificates, Licenses, and Registrations - Certification in performing appropriate services (we can train): Water Mitigation, Mold, etc. Need to have valid driver's license.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
Work Location: In person
