As one of the nation’s premier minority-owned companies, we are a high performance provider of business process solutions, facilities management and infrastructure support services to government and commercial markets.
SUMMARY
Assist supervisor and coordinates activities of the Walk-In Center Department. Must have reliable transportation.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
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Other duties may be assigned.
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Communicate daily updates to management.
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Assist with preparation of work schedule to expedite workflow.
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Follows up on requests from Clients.
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Assigns duties and examines work for accuracy on multiple shifts.
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Balances all daily transactions.
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Assist with completing daily, weekly, and monthly reconciliation reports.
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Assist with supervision of staff at multiple sites.
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Report/supervise multiple sites.
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Assist with completing monthly attendance reports.
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Ensure Quality standards daily.
- Complete Quality control measure daily.
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Participate in new hire training.
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Participate with implementation of new procedures/train staff.
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Responsible for development/activities to ensure positive staff morale.
QUALIFICATIONS
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Associate's degree or equivalent from two years college or technical school; or two years related experience and/or training; or equivalent combination of education and experience.
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Excellent oral and written communication skills.
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Proven ability to manage and provide leadership.
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Must be available to work all shifts between the hours of 7:00am and 3:00am, Monday – Sunday. Scheduling is based on the need of the cashiering sites.
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Ability to read and comprehend instructions, short correspondence, and memos
- Ability to speak effectively, present information in one on one and small group situations to employees.
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Ability to add, subtract, multiply and divide.
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Ability to calculate figures and amounts such as discounts and interest.
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Ability to compute rate, ration and percent.
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Ability to define, as well as solve problems, collect data, establishes facts and draw valid conclusions.
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Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
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Sitting for long periods.
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Ability to lift 25 pounds.
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Close vision.
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Moderate noise from office equipment. Light traffic.
We proactively offer employment and advancement opportunities for individuals from all backgrounds. By engaging in a diverse workforce and using a diverse groups of suppliers, we position ourselves to successfully compete in a 21st Century global economy.
