Description:
Automotive Service Manager
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Menomonie, WI
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Compensation: $95,000-$150,000 annually (Base + Performance Bonus)
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Full-Time
Celebrating 100 Years of Excellence – Lead the Future of Service.
At Johnson Motors of Menomonie, we’ve built a legacy of trust, care, and exceptional guest experiences for over a century. As we look ahead, we’re searching for a Service Manager who shares our vision of creating a fundamentally different dealership experience—one centered on people, growth, and operational excellence.
If you’re passionate about leading high-performing teams, driving results, and making a real impact, we invite you to be a key part of our next 100 years.
What You’ll Do – A Day in the Life
As the Service Manager, you’re more than a leader—you’re a culture driver, a coach, and a strategic thinker. You’ll oversee daily operations while developing your team and delivering on key performance goals. Your day might include:
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Lead morning service team huddles to align on goals, appointments, and priorities.
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Monitor technician productivity and ensure efficient dispatching of repair orders.
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Review repair orders for accuracy, profitability, and guest satisfaction.
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Coach advisors and technicians on best practices in communication and repair quality.
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Resolve guest concerns with empathy, urgency, and professionalism.
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Track and analyze key performance metrics (ELR, hours per RO, CSI, etc.)
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Collaborate with Parts Manager to manage inventory and workflow.
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Support team development through training, performance reviews, and goal-setting.
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Partner with leadership to drive department growth and innovation.
Who You Are
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A leader: You bring out the best in others by leading with humility and accountability.
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Process-driven: You know that consistency and clear systems create great results.
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Guest-focused: You view every interaction as an opportunity to create loyalty.
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Metrics-minded: You understand how to use data to improve outcomes and grow the business.
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Culture-first: You foster a high-performing, positive environment where people thrive.
Compensation & Benefits
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Annual earnings: $95,000-$150,000, based on experience and performance
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Competitive base salary + monthly performance bonuses
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401(k) with company match
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Health, dental, and vision insurance
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Paid time off and holidays
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Ongoing leadership training and development
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A leadership role in a company built on values, not quotas
Why Johnson Motors?
We’re not just celebrating 100 years—we’re building for the next 100. Our Service Department is key to that future. As a Service Manager at Johnson Motors of Menomonie, you’ll have the autonomy to lead, the support to grow, and the opportunity to make a lasting difference for both our guests and your team.
Apply Today
If you’re ready to lead with purpose, build a high-performing team, and shape the future of fixed operations, we want to hear from you. Submit your resume and a quick note about why this opportunity stands out to you. Let’s build something different—together.
Requirements:
Requirements
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3+ years of experience in automotive service leadership (Service Manager or Assistant Manager role preferred)
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Deep understanding of fixed ops metrics, repair order flow, and technician management
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Strong communication, conflict resolution, and organizational skills
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Proven track record of hitting or exceeding performance targets
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Familiarity with DMS systems (CDK/Dealertrack/Reynolds) and digital scheduling tools
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Valid driver’s license and clean driving record
