SUMMARY
The Deli Shift Supervisors responsibilities are to assist the Deli Manager with running a profitable department including but not limited to ensuring customer service standards are being met, presentations are at expected levels, and safe food handling procedures are being followed while working in a safe manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Delivers superior guest service and ensures absolute customer satisfaction
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Food preparation
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Knows use, and taste of products offered
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Quality assurance checks of department
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Properly handles and rotates product
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Day to day operational procedures to ensure stock level, inventory, and cleanliness
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Promotes sales
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Processes product through POS system
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Handles various tenders, cash, checks, credit/debit/gift cards and coupons
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Promotes and supports established programs
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Teaches, trains, and develops other Associates
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Assists in supervising and motivating the Deli team
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Follows all Health Code guidelines
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Works within company programs, policies and procedures.
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Follows all safety policies and procedures
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Other duties as assigned
KEY ATTRIBUTES
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Customer service skills
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Foodie
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Supervisory skills
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The ability to prioritize and multi task
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Honest/Integrity
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Detail Oriented
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Ability to work in a fast paced environment
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Problem solving skills
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High Energy Level
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Adaptability
SUPERVISORY RESPONSIBILITIES
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Assists with supervising Associates in the Deli Department in the absence of the Deli Manager.
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Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
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Responsibilities include training associates; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
EDUCATION and/or EXPERIENCE
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High school diploma or general education degree (GED)
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One to three months related experience and/or training
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Equivalent combination of education and experience.
LANGUAGE SKILLS
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Read and comprehend simple instructions, short correspondence, and memos.
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Write simple correspondence.
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Effectively present information in one-on-one and small group situations to customers, clients, and other Associates of the organization.
MATHEMATICAL SKILLS
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Basic addition, subtraction, division, multiplication, division, fractions, weights and measures.
CERTIFICATES, LICENSES, REGISTRATIONS
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Food Handlers Certification as required by State law provided at store level
RECOMMENDED EQUIPMENT
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Slip resistant shoes with closed toe and heel
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Hairnets/Hats
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Safety Cutter
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Uniform per store policy
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Pallet jack
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Ladder
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Stepladder
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Associates may be required to use standard deli equipment including, but not limited to
PHYSICAL DEMANDS
Regularly (Over 2/3 of the time)
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Stand
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Walk
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Use hands to finger, handle, or feel
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Reach with hands and arms
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Communicate with associates and customers
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Taste and smell
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Lift and/or move up to 10 pounds
Frequently (Between 1/3 to 2/3 of the time)
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Stoop, kneel, crouch or crawl
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Lift and/or move up to 50 pounds
Occasionally (Less than 1/3 of the time)
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Sit
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Climb or balance
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Lift and/or move up to 100 pounds
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Vision
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Close
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Distance
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Ability to adjust focus
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Ability to distinguish colors
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Peripheral
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Depth perception
WORK ENVIRONMENT
Regularly
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Moving mechanical parts
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Fumes or airborne particles
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Frequently
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Extreme heat
Occasionally
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Wet and/or humid conditions
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Chemicals while cleaning
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Extreme cold
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Risk of electrical shock
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Vibration
NOISE LEVEL
PAY RANGE (depends on industry experience)
Min. Wage up to $18/hour (IL Locations Only)
Starting pay will be based on experience, internal equity, and scope of responsibility.
BENEFITS (eligibility based on full-time/part-time status)
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Medical, Dental, and Vision Insurance
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Flexible Spending Accounts (Medical and Dependent Care)
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Life Insurance
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Voluntary Benefits
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Paid Time Off
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Retirement Plans
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Employee Assistance Program
**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
**Position requirements may vary by store location
Brand: County Market
Address: 1903 W. Monroe St. Springfield, IL - 62704
Property Description: 228 County Market
Property Number: 228
