Who we are
Marathon HVAC is part of the ResiXperts platform, one of the top 40 plumbing and HVAC platforms in the United States. Our company focuses on top-tier customer service and creating real career paths for people in the skilled trades.
If you're looking to grow your career in HVAC while working with a supportive team, we’d love to hear from you.
Marathon is looking for a strong communicator who enjoys sales, thrives on follow-up, and is motivated by helping customers while increasing company revenue.
Essential Duties and Responsibilities
- Follow up with customers who have received unsold HVAC and plumbing estimates
- Make outbound calls to reconnect with customers and encourage them to move forward with recommended work
- Answer customer questions regarding services, pricing, financing, and scheduling
- Build rapport with customers, overcome objections, and close sales opportunities
- Coordinate with dispatch and operations teams to schedule approved work
- Maintain accurate customer notes, estimates, and follow-up activities in ServiceTitan
- Meet or exceed daily outbound call, follow-up, and sales goals
- Identify additional opportunities for HVAC and plumbing services when appropriate
- Provide a professional, positive customer experience on every interaction
- Ability to conduct sales over the phone with clients
- Collaborate with management to improve retention strategies and close rates
Qualifications
- Previous inside sales, customer retention, or outbound sales experience preferred
- HVAC and plumbing industry experience strongly preferred
- Strong communication, relationship-building, and closing skills
- Experience using ServiceTitan or a similar CRM preferred
- Self-motivated with strong organizational and follow-up skills
- Ability to work in a fast-paced office environment
*This is an hourly + commission role*
Pay: From $20.00 per hour
Experience:
- sales and closing: 2 years (Required)
- HVAC/home services: 1 year (Preferred)
Work Location: In person
