Overview
Join our dynamic team as a Fitness Sales Associate at Hotworx, where your enthusiasm and customer-focused mindset will energize our members’ fitness journeys! In this role, you will be the friendly face guiding clients through our innovative infrared heat and fitness solutions, helping them discover the benefits of our unique workout experience. Your proactive approach and excellent communication skills will drive membership sales, promote our services, and create a motivating environment that encourages health and wellness. This paid position offers an exciting opportunity to grow within a vibrant fitness community while making a positive impact on members’ lives.
Responsibilities
- Greet members and guests warmly, providing exceptional customer service to foster a welcoming atmosphere
- Conduct engaging product demonstrations (Tours, Walk through, and explain how to use) to showcase Hotworx’s infrared heat technology and workout benefits
- Assist customers with membership inquiries, explaining features and guiding them through sign-up processes
- Promote additional services and memberships through upselling techniques to maximize client engagement
- Manage POS (Point of Sale) transactions accurately, including cash handling and processing payments efficiently
- Maintain merchandising standards by organizing promotional materials and ensuring the cleanliness of the sales area
- Support inventory management by stocking supplies, tracking product availability, and assisting with stock replenishment
- Utilize strong phone etiquette to answer inquiries professionally and follow up with potential clients
- Collaborate with team members to achieve sales goals while maintaining a positive, energetic environment
- Follow company guidelines policy and procedures to uphold the most cleanliness and maintained facility that exceeds customer expectations
Qualifications
- Previous retail sales experience or customer service background preferred, especially in fitness or grocery store settings
- Familiarity with POS/CRM systems, cash handling, and retail math for accurate transactions
- Strong communication skills with the ability to connect with diverse clients; bilingual abilities are a plus
- Demonstrated supervising experience or leadership qualities that can support team initiatives
- Ability to perform basic math calculations confidently for sales and inventory management
- Excellent phone etiquette and interpersonal skills to engage customers effectively
- Experience in merchandising, stocking, product demos, upselling, and cashiering is highly desirable
- A proactive attitude with the motivation to promote health and wellness products in a fast-paced environment
- Flexibility to work during staffed hours and willing to pick up additional if needed with ample amount of notification.
- Understanding of Commission based incentive.
Embark on a rewarding career where your energy fuels others’ fitness ambitions! We’re committed to supporting your growth with comprehensive training and an inclusive culture that values your contributions. Join us today and help inspire healthier lifestyles through exceptional service!
Pay: From $10.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Education:
- High school or equivalent (Required)
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Ability to Commute:
- Knightdale, NC 27545 (Required)
Work Location: In person