Job Overview
Join our dynamic hospitality team as a Banquet Captain, where you will lead and coordinate banquet service operations to deliver exceptional guest experiences. This full-time role offers an exciting opportunity to showcase your leadership, culinary knowledge, and customer service skills in a lively, fast-paced environment. As a key team member, you will oversee banquet setups, supervise staff, ensure food safety standards, and manage the seamless execution of events from start to finish. Your energetic approach will help create memorable occasions for our guests while maintaining the highest standards of hospitality excellence.
Responsibilities
- Lead and supervise banquet service staff to ensure efficient and professional delivery of food and beverage service during events
- Coordinate banquet setup, including table arrangements, buffet stations, and presentation areas, ensuring all details meet quality standards
- Oversee food preparation and presentation in accordance with safety and quality guidelines, including managing food handling and production processes
- Utilize POS systems such as Aloha POS and Micros POS for order processing, billing, and cash handling with accuracy and integrity
- Manage inventory control by monitoring supplies, ordering necessary items, and minimizing waste to optimize food costs
- Train and mentor team members on service procedures, food safety practices, and hospitality standards to foster a motivated and skilled team
- Assist with shift management by scheduling staff, overseeing daily operations, and ensuring smooth communication between kitchen and service teams
Experience
- Proven experience in food service management or hospitality management roles within banquet or catering environments
- Demonstrated supervisory or team leadership experience in a restaurant or hotel setting
- Familiarity with POS systems such as Aloha POS or Micros POS for transaction processing
- Strong background in food preparation, culinary techniques, and food safety management
- Experience with inventory control, budgeting, profit & loss analysis, and food production planning
- Excellent customer service skills with the ability to handle guest inquiries professionally and efficiently
- Knowledge of managing hospitality teams in casual dining or fine dining settings; banquet experience is highly preferred
- Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail
This energetic role invites passionate hospitality professionals eager to lead teams in delivering outstanding event experiences. If you thrive on teamwork, possess strong managerial communication skills, and are committed to excellence in food handling and customer service—this is your opportunity to shine!
Pay: $70,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
