Claims Adjuster II
Acacia Insurance Managers, LLC is a fast-growing, highly successful private passenger automobile insurance company located in Plano, TX. Our mission is to be "driven to do the right thing at every turn." To deliver on that mission and continue our growth, we are looking for highly-motivated employees that can grow with us. We are currently seeking a talented Claims Adjuster to join our current team.
Joining AIM as a claims adjuster is an excellent opportunity to join a dynamic team to enhance your claims skills and further your career with a growing and successful organization.
As a Level II Claims Adjuster, you will investigate liability claims involving bodily injury exposure in accordance with company procedures. In the fast-pace environment of auto claims this role requires strong organization and communication skills and lends itself to considerable career growth potential. Along with competitive salary, Acacia Insurance offers a full range of benefits including insurance, retirement, and educational reimbursement programs.
Responsibilities
· Establish timely contact with all applicable parties to a claim (insureds, drivers, witnesses, etc), gathers facts of the loss and clearly explains the claims process
· Assess coverage, identifying and addressing potential coverage issues
· Determine liability and documents the claim file with details of the claim investigation
· Communicate to applicable parties the rationale behind coverage or liability decisions
· Document information obtained regarding damages and resolve within assigned authority limits
· Negotiate bodily injury settlements with non-attorney represented and attorney represented parties
· Manage the assignment of claims to material damage handling units for inspection or repairs
· Maintain file notes and correspondence while performing multiple tasks associated with a fast-paced environment
· Alert claims supervisor in the event of potential fraud, recovery, or severity escalation in the claim
Qualifications
· Fluent in English and Spanish preferred
· Associates degree or above preferred
· 1-3 years’ experience handling bodily injury claims
· Must obtain Texas adjuster license prior to start date
· Ability to multi-task in a fast-paced environment
· Strong communication skills and ability to clearly document and communicate the basis for decisions made
· Excellent written skills that demonstrate clear, professional and succinct communications for file documentation, internal communications and external correspondence
· Strong organizational and time-management skills
· Courteous and professional telephone communications
· Ability to work in a team environment and maintain calm demeanor even during heated circumstances
Benefits available for full time employees:
- Generous paid time off package
- Company paid Medical & Dental Plans
- 401(k) Retirement Plan
- Company paid STD/LTD
- Company paid life insurance
Job Type: Full-time
Work Location: Hybrid remote in Plano, TX 75093
