Safety and Compliance:
- Lead the agency’s system safety and operational risk management efforts for transit operations and maintenance.
- Maintain and support implementation of the agency’s Public Transportation Agency Safety Plan (PTASP) and Safety Management System (SMS).
- Develop, update, and implement safety policies, procedures, and programs designed to reduce accidents, injuries, and unsafe conditions.
- Monitor compliance with applicable federal, state, and local requirements related to transit safety, CDL and safety-sensitive training, accident reporting, and workplace safety.
- Coordinate safety audits, inspections, corrective action plans, and follow-up activities.
Risk, Claims, and Workers’ Compensation Coordination:
- Oversee accident, incident, and injury reporting and investigation processes.
- Coordinate investigations involving vehicle accidents, employee injuries, passenger incidents, and property damage.
- Track corrective actions and recommend strategies to reduce repeat incidents and claims exposure.
- Coordinate workers’ compensation claims and return-to-work processes in partnership with Human Resources.
- Coordinate liability, vehicle, and other operational claims with insurance carriers, adjusters, brokers, and legal counsel, as assigned.
- Monitor claims, injuries, and loss trends and prepare reports and recommendations for leadership.
Training – Operations and Maintenance:
- Direct and oversee training programs for bus operators, maintenance employees, and other designated safety-sensitive operational staff.
- Oversee new operator training, refresher training, remedial training, accident prevention training, defensive driving, ADA and securement-related training, and other required operational safety training.
- Oversee maintenance-related safety and compliance training in coordination with maintenance leadership.
- Support CDL-related training requirements, operator readiness, and training documentation.
- Ensure required training records are maintained and available for compliance, audit, and operational purposes.
Emergency Preparedness and Incident Response:
- Support emergency response planning, severe weather preparation, and business continuity efforts related to transit operations.
- Participate in major incident response and post-incident review.
- Coordinate with Operations, Maintenance, Human Resources, and executive leadership during serious accidents, employee injuries, and service disruptions.
Leadership and Administration:
-
Supervise staff assigned to the Safety, Risk and Training functions.
-
Prepare reports, dashboards, and recommendations related to accidents, claims, training completion and safety performance.
-
Assist with departmental budgeting, vendor oversight, and procurement related to safety and training programs.
-
Build effective working relationships with regulators, outside partners, insurers, and internal departments
