Provide administrative support to the Community Services Director and their team, and quality customer service to prospective residents. Coordinate and expedite the move-in and move-out process to promote maximum occupancy of the community.Essential Functions/Duties/Responsibilities:
- Provide administrative support to the Community Services Director and their team.
- Generate weekly and monthly sales and inventory reports for applicable internal departments.
- Oversee the availability of all Independent Living (IL) residences and communicate readiness of refurbishment status to sales team.
- Partner with new residents, vendors, and internal departments to coordinate all aspects of the move-in and move-out process to assure a positive and high-quality experience.
- Oversee the custom upgrade and refurbishment process for new residents by coordinating with the Refurbishment Manager/Team.
- Supporting all aspects of the daily functions related to Community Services.
- Maintain and update the refurbishment schedule.
- Data entry and spread sheet preparation.
- Perform other related functions as required or as assigned.
- Life Safety knowledge and safety program
Required Skills/Abilities/Competencies:
- Strong verbal and written communication skills.
- Intermediate level computer skills with Microsoft Office programs and ability to learn new software.
- Excellent customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines and team goals.
- Ability to effectively manage sensitive and confidential communications and information while maintaining a high level of poise and tact.
- Ability to function well in a high-paced and at times stressful environment.
Education and Experience:
- A minimum of 3 years of administrative experience working in a customer service environment is required.
- Previous administrative marketing experience is preferred.
- Associate or bachelor’s degree Business, Sales, Public Relations or other business-related degrees: or an equivalent combination of education, experience is preferred.
Physical Requirements:
- A moderate amount of walking, standing, and sitting.
- Must be able to occasionally lift to 25 pounds.
Job Type: Full-time
Work Location: In person
