Inside Sales Representative
SUMMARY
The Inside Sales Representative is responsible for handling customer relationships, supporting our outside sales teams and developing new business with new and existing accounts. The ISR partners with established internal teams to grow sales among current customers and supports the development of new business relationships. The ISR needs to be an autonomous go-getter who strives for excellence. They must be able to stay well organized and multitask while paying attention to detail.
Responsibilities will include:
- Answer incoming calls from customers and help walk-in customers in our retail storefront.
- Process orders and provide exceptional customer service at every opportunity while assisting with product selection, order/quote entry, and resolving questions or concerns.
- Generate and increase sales by up-selling and asking questions on every call and interaction.
- Build and maintain professional relationships with new and existing customers.
- Be timely and responsive to customers’ real-time needs.
- Work alongside of inside and outside sales staff to find the products and information customers are seeking.
Highlights include:
- Hourly
- Full-time benefits
- 401(k)
- Promising career path opportunities
Further information of note:
- Work location is based out of Salt Lake City, UT office.
- You could be required to wear personal protective equipment at times (i.e. protective footwear, safety eyewear, etc.).
- Reports to General Manager.
Position Requirements:
- 1-2 years of sales or relationship building experience.
- High integrity in all business dealings.
- Strong time management and organizational skills.
- Total autonomy with the ability to work well in teams.
- The ability to overcome objections repeatedly without becoming easily frustrated.
- High School Diploma or GED, two or four year degree preferred.
All candidates must demonstrate ability to:
- Grow revenue to specified thresholds.
- Regularly exercise independent judgment and discretion when interacting with all accounts and determining product and service offerings.
- Identify opportunities, negotiate and manage sales; manage business needs and cost requirements.
BENEFITS
· Benefit Package - OneMonroe provides a comprehensive benefits package including healthcare, dental, and vision, a 401(k) plan, paid time off and a healthy work/life balance.
· Friendly Environment – As an industry leading business, we provide a close-knit, positive work environment with a friendly management team.
· Leadership Access - This role will have direct access to the company management team who is open to new ideas and strategies.
· Autonomy – We’re looking for guidance and execution vs. waiting for our direction.
ABOUT ONEMONROE
Monroe is a ISO 9001:2015 & AS9100D certified global industrial manufacturing company offering a broad product line and has a diverse customer base of manufacturers, distributors and catalog-houses across several vertical markets including aerospace/defense, automotive, medical, transportation and many more. Monroe has a rich history dating back to the 1920s and Otto Siewek’s role in developing “tooling components”, which helped standardized mass production of automobiles.
Our Monroe team lives by a simple question, "How can we help?" Monroe has grown with so many customers because we were never afraid to help a customer attack an issue to get it solved correctly, quickly, and in an efficient manner. We continually expand our standard product offering based on the needs of our customers and have expanded our contract manufacturing capabilities to offer more custom solutions than ever before. Backed by a rock solid quality system our goal is to help you with your "problem of the day". Please give us a chance to earn your business.
www.monroeengineering.com
Job Type: Full-time
Pay: $20.00 - $21.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Experience:
- Sales Experience: 2 years (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Charlotte, NC 28273: Relocate before starting work (Required)
Work Location: In person
