Front Desk / Client Care Coordinator – Sudzee Pups Grooming Salon
Hicksville, NY | Part-Time
We’re looking for a reliable, upbeat, and animal-loving team member to join our pack at Sudzee Pups! This role is the heart of our client experience — you’ll be the first smile our clients see and the voice they trust when calling in.
Key Responsibilities:
- Greet clients (human and furry!) with warmth and professionalism
- Make and answer phone calls, schedule appointments, and confirm bookings
- Check pets in and out for grooming services
- Maintain a clean and organized front desk/reception area
- Handle payments and basic computer entry
- Assist with client communications and follow-ups
- Support the grooming team as needed with cleaning and pet handling
Requirements:
- Strong communication and multitasking skills
- Love for animals is a must!
- Comfortable in a fast-paced and often loud environment
- Must be reliable, punctual, and professional
- Previous customer service experience is a plus
- Willing to work 2 days a week from opening to closing. We are open TUES-STATURDAY. We open at 9am but closing times vary.
- Tech savvy. Open to learning new software, working office equipment, and general computer knowledge
This role is NOT a good fit if you:
- Are frequently late or unreliable
- Get easily overwhelmed in a busy or high-energy environment
- Are uncomfortable around barking, nervous, or energetic dogs
- Prefer minimal interaction — this is a very people-facing role
- Struggle with multitasking or staying organized
- Are not open to helping with cleaning or jumping in where needed
- Are looking for a summer job
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Experience:
- Customer service: 1 year (Preferred)
- Animal handling: 1 year (Preferred)
Language:
- English (Required)
- Spanish (Preferred)
Ability to Commute:
- Hicksville, NY 11801 (Required)
Ability to Relocate:
- Hicksville, NY 11801: Relocate before starting work (Required)
Work Location: In person
