We are seeking professionals to represent our premier luxury automotive brand as a Lincoln Brand Specialist. In this role, you will be the face of the brand, providing a world-class experience to our guests at Lincoln of Bloomington. We focus on cultivating long-term, enriching relationships, and delivering deep product expertise for our client base. If you have worked in Automotive Sales, Service industry, luxury hotels, private clubs, fine dining establishments, any type of concierge services, you will fit in perfectly with this team.
Key Responsibilities
- Client Relationship Management: Build and maintain an exclusive portfolio of clients through proactive networking, referrals, and high-touch follow-up.
- Expert Product Demonstration: Provide unparalleled brand expertise, articulate technical specifications, offer customization options if ordering, and advanced safety features to discerning buyers.
- Consultative Sales Process: Manage the end-to-end sales journey, from initial discovery and needs assessment to professional test drives and final vehicle delivery of new luxury vehicles, certified pre-owned and used vehicles.
- Negotiation & Finance: Secure favorable terms for both the client and the dealership by expertly navigating high-margin negotiations and coordinating with the Finance & Insurance (F&I) department.
- Deliver 5 Star experience: Maintain and achieve high customer satisfaction index on new and certified pre-owned.
- Operational Excellence: Maintain an accurate customer database (CRM) and ensure the showroom and display vehicles are presented to the highest aesthetic standards.
Qualifications & Skills
- Experience: Bring your experience of success in automotive sales or luxury retail (e.g., real estate, high end restaurants, aviation, yachts).
- Sales Acumen: Proven track record of exceeding sales targets in a commission-driven, high-reward environment.
- Interpersonal Skills: Exceptional communication skills with the ability to build rapport with affluent clientele and high-level executives.
- Professionalism: Impeccable personal appearance and a professional demeanor that aligns with the prestige of the brand.
- Technical Savvy: Proficiency in CRM systems (e.g., VinSolutions) and digital retailing tools.
- Must Haves: Passion for driving excellence, strong communication and professional presence. A valid driver’s license and a clean driving record are mandatory.
Compensation & Performance
- Earning Potential: Total compensation for top performers typically make upwards of $100,000+ annually, depending on performance.
- Structure: Primarily commission-based with a strong base salary for the first 90 days, supplemented by performance bonuses incentives
- KPIs: Success will be measured by Sales Volume, Gross Profit Margin, Customer Satisfaction Index (CSI), and Lead Conversion Rates.
Job Type: Full-time
Pay: $40,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
