ACCOUNTS RECEIVABLE:
- Responsible for prompt collection of all monies due the practice.
- Timely filing of all insurance claims.
- Electronic filing of all claims that can be received electronically.
- Prompt follow up of denials and partial payments.
- Response to insurance inquiries within three days of receipt.
- Timely appeal (no longer than 5 working days) of claims paid or denied incorrectly.
- Prompt posting of all payments and daily reconciliation of batch.
- Payment at time of service for all deductibles, copays, and non covered services.
- Payment at time of service in full for patients who do not have insurance with which the practice is contracted.
- Changes in co-pay amounts or payment trends by carriers.
- Send patient statements no less frequently than monthly.
- Call patient when a statement has not been paid on time, ask for credit card payment or commitment for rapid payment.
- Work with collections agency and manage patients sent to collections.
Proper instruction to all staff members who give information by phone, assuring proper patient education regarding financial policies.
Proper instruction to all collection personnel, assuring that the appropriate amounts are collected from patients at the time of service.
Create and act upon monthly reports that track collection efforts to include:
- Aged accounts receivable.
- Percentage of collections.
- Average number of days outstanding for claims.
- Unpaid claims.
- Total collections for the month.
- Others as directed by the physician(s) or accountant
- Send collection letter according to time schedule established by practice financial policy. In accordance with collection laws and agency connected to the practice.
- Refer account to collection after clearance by physician.
- Assist patients with inquiries regarding accounts.
Maintain accurate fee schedules for Medicare and other payers. Assure that plans are paying according to the fee schedules.
Inform administrator of any significant findings regarding collections or payment trends.
Follow the practice financial policy for tracking and processing delinquent patient accounts.
Treat all patients and other staff members with respect.
Other duties as assigned by the administrator or physician(s).
This job description may change as the needs of the practice change.
Job Type: Full-time
Pay: $18.50 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Experience:
- ICD-10: 2 years (Preferred)
Work Location: In person
