Position Overview
We are a fast-paced and growing Homeowners Association (HOA) management company seeking a highly organized, customer-focused Receptionist to serve as the first point of contact for residents, vendors, and clients. The ideal candidate is professional, detail-oriented, and able to multitask effectively in a busy office environment.
Key ResponsibilitiesFront Desk & Communication
- Answer and direct incoming telephone calls in a courteous and efficient manner
- Respond promptly and professionally to emails and general inquiries
- Greet and assist residents, homeowners, and visitors with community-related needs
- Provide accurate information or route inquiries to the appropriate team members
Resident Support
- Assist residents with HOA-related questions, forms, and requests
- Help resolve basic issues or escalate concerns to property managers as needed
- Maintain a welcoming and helpful office environment
Administrative Support
- Perform general administrative tasks including filing, data entry, and document management
- Assist with processing correspondence, mail, and packages
- Maintain organized records and update databases as needed
- Support the management team with day-to-day operational tasks
Office Operations
- Ensure front desk and common areas are clean, organized, and presentable
- Monitor office supplies and place orders when necessary
- Assist with scheduling appointments and coordinating meetings
Qualifications
- High school diploma or equivalent required
- Previous receptionist, administrative, or customer service experience preferred
- Strong verbal and written communication skills
- Excellent organizational and multitasking abilities
- Proficiency with Microsoft Office (Word, Outlook, Excel)
- Ability to remain calm and professional in a fast-paced environment
- Friendly, approachable, and customer-service oriented attitude
Preferred Skills
- Experience working in HOA or property management (a plus, not required)
- Familiarity with office management systems or CRM software
Work Environment
- Busy office setting with frequent interaction with residents and team members
- Requires the ability to handle multiple tasks and shifting priorities
Join us to be part of a vibrant team where your organizational talents make a real difference! We’re committed to fostering a positive work environment that values your skills and dedication. All positions are paid roles that offer opportunities for growth within a supportive company culture.
Pay: $17.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
