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Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
Position Overview
The Marketing & UX Experience Intern will support the marketing team in initiatives focused on improving the customer experience across digital platforms while contributing to the development of visual and creative assets that strengthen brand engagement. This role combines user experience (UX), digital marketing, customer journey analysis, and graphic design to help create intuitive, visually compelling, and user-focused experiences. The intern will gain hands-on experience in website optimization, content presentation, design best practices, and digital campaign execution while collaborating with marketing, design, and technology teams to enhance customer interactions across multiple channels
Key Responsibilities
- Assist in evaluating website and landing page user experiences to identify opportunities for improvement.
- Support customer journey mapping and user flow analysis across digital touchpoints.
- Conduct user research, competitor analysis, and industry benchmarking.
- Gather and analyze website, campaign, and user engagement data to identify trends and insights.
- Collaborate with marketing, design, and technical teams to improve digital experiences and conversion rates.
- Assist with content organization, navigation reviews, and website optimization recommendations.
- Support the development of wireframes, user stories, and UX improvement initiatives.
- Participate in testing and validating user experience enhancements.
- Document findings, recommendations, and project outcomes for internal stakeholders.
- Contribute to special marketing and digital experience projects as assigned.
Learning Opportunities
- Gain practical experience in UX research and digital experience optimization.
- Learn how marketing strategy and user experience work together to drive engagement.
- Participate in cross-functional projects with marketing, design, and technology teams.
- Develop skills in customer journey analysis, website optimization, and data-driven decision-making.
- Build a portfolio of real-world UX and marketing projects.
Expected Outcomes
By the end of the internship, the intern will have contributed to user experience improvement initiatives, developed a foundational understanding of customer-centric design principles, and gained experience supporting digital marketing and UX projects in a professional environment.
Compensation
Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
