ABOUT OUR AGENCY:
I opened my agency in 2025 and currently lead a growing team of two. Before becoming an agent with State Farm, I worked as a team member and completed the Aspirant Program, which provided valuable experience and prepared me to build an agency focused on growth, development, and customer service.
I graduated from Susquehanna University with a degree in Economics. I’m married with one daughter, and outside of work my family enjoys spending weekends at the Jersey Shore, watching sports, and making memories together. I stay involved in the community as a member of the local Rotary Club and enjoy building relationships with the people and businesses around us.
Our agency offers health benefits, licensing costs paid up front, a strong focus on work-life balance, and significant investment in professional development. We regularly utilize outside sales training programs and vendors to help team members sharpen their skills and continue growing.
Our culture is collaborative, energetic, and growth-oriented. I’m looking for someone who is confident, coachable, competitive, and willing to learn. The ideal candidate is a team player who brings a strong work ethic and is eager to develop both personally and professionally. If you’re looking for an opportunity to grow with a new agency and build a successful long-term career, this could be a great fit for you.
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Mark Armstrong - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
