POSITION SUMMARY: The Medical Assistant provides clinical and administrative support to physicians, physician assistants, and nurse practitioners during patient visits. This role ensures a smooth clinic flow, assists with procedures, schedules tests and surgeries, and delivers exceptional patient care while maintaining confidentiality and professionalism.
KEY RESPONSIBILITIES:
- Prepare patients for clinical examinations by taking vital signs, patient history of present illness (HPI), and assisting with bandage or dressing removal.
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Escort patients to exam rooms or imaging areas and ensure all necessary reports, imaging, and records are available for provider review.
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Assist providers with procedures such as suture or staple removal, injections, and brace/cast application or removal.
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Document patient encounters in charts and complete related paperwork, including therapy orders, work releases, disability/FMLA forms, and worker compensation forms.
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Initiate the billing process for clinic visit and surgeries.
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Schedule and order imaging, diagnostic tests and surgeries; obtain pre-authorizations as required.
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Educate patients on wound care, brace use, and follow-up instructions.
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Answer patient questions via phone or in person in a timely and professional manner.
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Maintain a clean and stocked exam room, handle biohazardous waste in compliance with safety standards.
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Perform additional duties as assigned by the supervising physician.
REQUIRED SKILLS & COMPETENCIES:
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Basic knowledge of medical terminology and anatomy.
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Ability to multitask in a fast-paced environment.
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Strong attention to detail and accuracy.
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Commitment to maintaining patient confidentiality
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Proficient computer skills.
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Strong interpersonal skills.
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Physical ability to lift 50 lbs independently and 100 lbs with assistance.
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Calm and effective response in emergency situations.
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Excellent verbal and written communication skills.
- High school diploma or equivalent
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Prior experience in medical assistance or orthopedic experience preferred.
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Detail-oriented with the ability to work independently.
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Flexible and punctual with schedule adjustments.
