- Full-time hybrid position with the ability to work remotely.
• Requires regular interaction with hotel leadership, operational departments, travel partners, vendors, and clients.
• Operates in a fast-paced hospitality environment with changing occupancy levels and business priorities.
• May require occasional weekend or peak-period support.
• Requires extended periods working with PMS, CRS, revenue management, sales and reporting systems.
- Minimum two years of hotel reservations, revenue support, group housing, sales support or room block management experience.
• Experience managing corporate and leisure groups, crew business, and corporate accounts preferred.
• Hyatt PMS, Revenue, Sales, Marketing, and reservation system experience strongly preferred.
• Strong understanding of reservations, inventory control, forecasting, revenue management, digital marketing platforms, and group contract administration.
Core Competencies
• Revenue Optimization
• Inventory Management Precision
• Forecast Interpretation
• Group Block Management
• Financial Awareness
• Contract Comprehension
• Data Integrity Focus
• Guest Communication Excellence
• Problem Solving & Decision Making
• Relationship Management
• Professional Communication
• Accountability & Results Orientation
