Steward Property Services, Inc. | Petaluma, CA | Full-Time
Steward Property Services has provided professional community association management throughout California's North Bay since 1991. We manage approximately 110 common interest developments across Sonoma, Marin, and Mendocino Counties. Our team is built on deep knowledge of the Davis-Stirling Common Interest Development Act, long-standing client relationships, and a commitment to professional, compliant management.
The Community Association Manager (CAM) serves as the primary relationship manager and operational lead for a portfolio of common interest developments. This position requires expertise in California's Davis-Stirling Act, strong organizational skills, and a commitment to proactive board governance support. You will facilitate board direction, manage vendor relationships, ensure compliance with governing documents, and deliver consistent, professional service to Owners and Boards of Directors.
Manage a portfolio of Association clients across our three service tiers
Serve as the primary point of contact for Boards of Directors and Owners
Conduct routine site inspections per each management agreement; document findings and provide written reports to the Board
Track billable hours for services rendered outside the scope of the management agreement
Board Meeting & Governance Support
Attend Board meetings per the management agreement; prepare and distribute Board packages within established timeframes
Record and distribute meeting minutes; maintain action item lists and follow up on open items prior to each meeting
Prepare comprehensive management reports for each Board packet, including status of work orders, violations, and architectural requests
Advise Boards on California Civil Code requirements, the Davis-Stirling Act, and the Association's governing documents
Notify Boards promptly of any pending legal actions or compliance concerns
Coordinate and oversee routine and special-project vendor services; evaluate vendor performance
Assist Boards with the architectural review process per governing documents
Administer work orders within the authority of the Association; confirm completion before closing
Oversee the accounts payable process within board-authorized budgets
Utilize SPS management tools — including annual calendars, action item logs, timed agendas, and RFP matrices — consistently and effectively
Review monthly financial reports and ensure timely delivery of management summaries to Boards
Refer all Owner financial inquiries to the SPS accounting team
Provide professional recommendations regarding capital expenditures to support and preserve property values
Respond to Owner inquiries professionally and within established response standards
Delegate CC&R/Rules violation follow-up and architectural modification requests to support staff with clear instruction; confirm outcomes prior to release
Maintain accurate unit files, contract files, and operational records for each Association
Qualifications
Minimum 3–5 years of community association management experience with increasing responsibility
Working knowledge of the Davis-Stirling Common Interest Development Act, California Civil Code, and California Corporations Code
Strong administrative and organizational skills; ability to manage multiple priorities with clear, proactive communication
Proficiency in Microsoft 365 (Outlook, Word, Excel, Teams)
Excellent written and verbal communication skills; comfort with public speaking
Proven conflict resolution, time management, and deadline management capabilities
Valid California driver's license and reliable transportation for site visits across Sonoma, Marin, and Mendocino Counties
Professional designation: CCAM (CACM), CMCA, AMS, or PCAM (CAI)
Bachelor's degree in Business Administration or related field
Experience with Vantaca/CINC/Frontsteps or comparable association management software
You are a self-directed professional who takes ownership of your portfolio and communicates proactively with Boards and Owners. You bring sound judgment, honesty, and diplomacy to every interaction. You are adaptable, dependable, and hold yourself accountable to the same standards of professionalism you expect from others.
Competitive salary commensurate with experience and credentials
Range is based on experience and professionalism: $65k to $85k annually
Health, dental, and vision insurance
401(k) plan - no company matching at this time
Paid time off and holidays
Mileage reimbursement at the current IRS rate
Professional development support and designation assistance
Schedule: Monday – Friday; evening Board meetings required as scheduled
Work Location: Hybrid/Field — Sonoma, Marin, and Mendocino Counties
First year is in office, then telecommuting may be optional based on performance.
Steward Property Services, Inc. is an Equal Opportunity Employer.
Founded in 1991, Steward Property Services offers high quality management and consulting services to residential and commercial common interest developments.
