Are you friendly, organized, and passionate about providing exceptional customer service? We are looking for a Full-Time Front Desk Patient Coordinator to join our team at Harmony Medical Spa & Internal Medicine Associates of Gastonia.
As the first point of contact for our patients, you'll play a vital role in creating a welcoming experience while ensuring our office runs efficiently.
Responsibilities:
- Greet and check in patients with professionalism and warmth
- Answer incoming phone calls and respond to patient inquiries
- Schedule appointments for both medical and aesthetic services
- Verify insurance and collect patient information
- Process patient payments and maintain accurate records
- Manage appointment confirmations and follow-up calls
- Assist with patient intake and medical documentation
- Coordinate communication between providers and patients
- Maintain a clean, organized, and welcoming reception area
- Perform additional administrative duties as needed
Qualifications:
- Previous experience in a medical office, medical spa, or healthcare setting preferred
- Excellent customer service and communication skills
- Strong multitasking and organizational abilities
- Comfortable using electronic medical records (EMR/EHR) systems
- Knowledge of insurance verification is a plus
- Professional appearance and positive attitude
- Reliable, punctual, and a team player
What We Offer:
- Full-time position
- Competitive pay (based on experience)
- Paid time off
- Employee discounts on medical spa services and products
- Supportive, team-oriented work environment
If you're passionate about patient care and enjoy working in a fast-paced environment where healthcare and aesthetics come together, we'd love to hear from you!
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Health savings account
- Paid time off
Experience:
- Medical receptionist: 1 year (Required)
Work Location: In person
