THIS ROLE ISN'T FOR EVERYONE.
We want to be transparent about that from the beginning. This isn't a traditional 9-to-5 management position. We're looking for someone to take ownership of our flagship Indianapolis branch and operate it like a CEO within our company.
You'll inherit a $10M+ operation with an incredible opportunity in front of it—but also plenty of work to do. You'll be expected to build and strengthen processes, develop leaders, create accountability, solve problems, protect profitability, and help scale this branch beyond $15M.
There will be long days. There will be difficult conversations. There will be times when the business requires more from you than what's written in a job description. This role will require dedication, sacrifice, urgency, and complete ownership.
But that commitment goes both ways. If you're willing to invest in Wild Ridge, we're willing to invest in you.
You'll have access to continuous training, professional development, executive leadership, and opportunities to grow as fast as your performance and ambition will take you. We want someone who isn't simply looking for their next job—we want someone who wants to build something, leave their mark, and create a career they're proud of.
If you're looking for comfortable, this probably isn't the right opportunity. If you're looking for ownership, challenge, growth, and the opportunity to lead a flagship operation—keep reading.
POSITION SUMMARY
The Branch Manager is responsible for the overall performance, profitability, and growth of the Indianapolis branch at Wild Ridge Lawn & Landscape. This role owns full P&L responsibility, operational execution, team leadership, and culture development across all service lines including lawn maintenance, enhancements, construction, and snow operations.
The Branch Manager operates as a business owner within the business, accountable for scaling the branch from $10M to $15M+ in annual revenue while consistently achieving or exceeding target NOI. This role partners closely with sales, estimating, and executive leadership to ensure disciplined growth, operational excellence, and a strong, value-driven culture.
ABOUT THE COMPANY
Wild Ridge Lawn & Landscape is a premier commercial lawn maintenance, landscape construction, and snow removal company. We serve a diverse portfolio of commercial clients across Indiana and beyond, delivering high-quality services backed by strong systems, accountability, and leadership. We are seeking a proven, execution-focused Branch Manager to lead our Indianapolis operations and drive the next phase of growth.
WHAT SUCCESS LOOKS LIKE
Success in the Branch Manager role is defined by profitable growth, operational discipline, and strong leadership culture. Within the first 12–24 months, the Branch Manager will have:
- Revenue Growth & Profitability:
- Successfully scaled the Indianapolis branch from $10M to $15M+ in annual revenue while meeting or exceeding NOI targets and margin expectations.
- P&L Ownership & Financial Discipline:
Demonstrated consistent control of labor, materials, equipment, and overhead costs, with accurate forecasting and proactive corrective action when KPIs drift.
Built reliable systems for scheduling, routing, job costing, safety, and quality control, resulting in consistent execution across all service lines.Developed and retained strong Project Managers, Supervisors, and Field Leaders with clear accountability, coaching rhythms, and succession planning.Maintained high client retention through responsive service, proactive communication, and fast issue resolution, strengthening Wild Ridge’s reputation in the market.Established a branch culture rooted in Excellence, Massive Action, Opportunity, Innovation, Service, Education, and Transparency, where values are lived daily and reinforced through action and accountability.OBJECTIVES
- High-Performance Leadership Team:
- Client Retention & Service Quality:
- Culture & Core Values Alignment:
- Scale branch revenue from $10M to $15M+ while maintaining target NOI and gross margin thresholds.
- Own full branch P&L, delivering accurate monthly forecasts within ±5% variance.
- Maintain labor efficiency targets and control overtime across all divisions.
- Achieve 90%+ client retention annually.
- Build and retain a strong leadership bench with 85%+ first-year retention for key roles.
- Conduct weekly operational and financial KPI reviews with documented action items.
- Partner with sales and estimating to ensure smooth handoffs and margin protection on all new work.
- Execute snow operations planning and events with accuracy, safety, and financial discipline.
- Reinforce Wild Ridge core values through daily leadership, coaching, and decision-making.
COMPETENCIES
- Strong P&L and financial management capability.
- Proven ability to lead multi-million-dollar field operations.
- Skilled at building, coaching, and holding leaders accountable.
- Deep understanding of labor management, job costing, and margin control.
- Ability to operate with urgency while maintaining disciplined execution.
- Comfortable making difficult decisions and addressing performance issues directly.
- Strong cross-functional collaboration with sales, estimating, and executive leadership.
- Ability to lead through growth, change, and operational complexity.
EDUCATION AND EXPERIENCE
- Bachelor’s degree in business, Construction Management, Operations, or related field preferred.
- 7–10+ years of experience in commercial landscaping, construction, or field-based services preferred.
- Demonstrated success leading large teams across multiple crews and divisions.
- Experience with snow operations is strongly preferred.
- Strong background in operational systems, KPIs, and financial reporting.
PHYSICAL REQUIREMENTS
- Combination of office-based work and time spent in the field.
- Ability to travel to job sites, branch locations, and client meetings.
- Must be able to sit, stand, and walk for extended periods.
- Ability to operate a computer and standard office equipment.
- Occasional lifting up to 25 pounds.
- Valid driver’s license and reliable transportation required.
COMMITMENT TO DIVERSITY
Wild Ridge Lawn & Landscape is an equal opportunity employer committed to building a diverse and inclusive workforce. We hire and develop talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability.
Pay: $120,000.00 - $150,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
